Energy Incentive & Income Eligible Rebate Programs

Formerly Greensaver Energy Conservation Programs
Renewable Energy
Toronto ON M8Z 2X2
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Private User
Private User
Private User reviews Toronto, ON
3/10

Misleading

I called GreenSaver along with other service providers to specifically find one thing - the root cause of two of my "cold" bedrooms in the bungalow house. Talking to the GreenSaver "Tech Experts" they recommended to do an energy audit to find the root cause. Even though I had a feeling it's the duct running to those two rooms (main floor and basement room under) are problematic which causing less air flow to those vents. Somehow they convinced me to go for this audit to do things right way and not just fix the duct. Based on the audit's recommendation I did change the furnace and water heater tank (8k+) but still dealing with my two cold bedrooms!
Seemed to me they were interested to do the wall insulation…which was 2nd recommendation in their audit report. I don’t think even if they do that 3k job my airflow is going to improve. Unless I re-do/ modify the duck work. I wish they were upfront and accept they had no clue how to fix my issue.

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Company Response

Thank you for your feedback about your experience with our building diagnostics- full home energy assessment.
Our years of experience have shown us that when faced with specific comfort problems it is best to perform an assessment before deciding on the solution.
Typically when providing these solutions, the best approach is to first reduce your heat loss and then address any HVAC shortcomings. Using this method benefits a homeowner by first reducing energy consumption requirements and then allowing for more accurate design heat load calculations should any heating and/ or cooling upgrades be required.
Our technician performed a basic air flow analysis of the ductwork and found good air flow levels with a maximum variation of only 25%. Our recommendation to insulate the colder rooms was seen as the more effective solution for your home. Other insulation recommendations were intended to warm the cold basement rooms and separate the heat ducts from cold exterior surfaces.
Should you wish to provide further feedback or review your report with me personally, please do not hesitate to contact me at:
scott.wilson@greensaver.org OR 416-203-3106

Regards
Scott Wilson, Sales Manager