I work at a shelter that joined a free energy program that approved the building for wall insulation under the Greensaver program.
The work is free and I really appreciate the help as the organisation does not have the budget for structural updates. I don't want to sound ungrateful as I myself have wished for a wonderful gift as this.
The girl Van really upset me. She emailed multiple times insisting that work be completed immediately during the Christmas holiday. She was curt and lacked sympathy for the group this shelter caters to. Her approach was borderline harassment and I was very close to reporting her. It was Christmas afterall so I asked her to stop and requested to speak with her manager Magdalena who was wonderful to work with.
- Company Response
Thank you for your feedback about your experience with the free energy conservation programs.
We are happy to hear that you are satisfied with the insulation work provided to the shelter. Your comments regarding the individual you had a bad experience with have been passed on to our VP of Operations and will be addressed accordingly.
Should you wish to provide further feedback please do not hesitate to contact me at email@example.com
Kaitlin Gates, Client Support Manager