We had Greensaver in to do our home energy audit when we bought our house. All fine and good. The problems began when they submitted the paper work to get our EcoEnergy grant back from the Federal and Provincial Governments. Greensaver screwed up the paperwork and we were overpaid by both the Feds and the Provincial governments. Greensaver completely passed the buck - telling us to deal with both levels of government ourselves to sort it out. Strange given the fact that they had handled everything else up until that point. What did I pay them for?
To make matters worse, we were told by the guy who came to do the follow up assessment that the rules had been changed and that we would be allowed to apply for a second grant under the EcoEnergy program. Great I thought - now we have time to get the insulation done as well. Well, lo and behold the Feds changed the rules again, and you were required to register before March of this year if you intended to apply for a second grant. Did Greensaver bother to notify me of this? Of course not, despite the fact that they had my address, phone number, and e-mail and despite the fact that I had told them that was my intention.
Not for profit - you bet. Not for service or professionalism either. Thanks for nothing Greensaver.
If you are planning on getting a home energy audit done or applying for the EcoEnergy grant from the Provincial government do yourself a favour - use anybody but Greensaver.