Southland Technical Services Ltd

Appliance Repair
#2, 5708 1st Street SE Calgary AB T2H 1H8
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HomeStars  >  Appliance Repair in Calgary  >  Southland Technical Services Ltd  >  Double dipping oven repair
Private User
Private User
Private User reviews Calgary, AB

Double dipping oven repair

Convection fan on LG Oven started making grinding sounds then eventually stopped working. Called LG to tell them I need a new fan. They said said they would book a service person to come out in Calgary. Get a call from Southland to book a time. Guy shows up with no fan. takes the back off and says "your fan is not working , you need a new fan" gives me a bill for $100 says we'll call you when we can get a part in. a week goes by and then they say they have a quote for the part. it is $66 for the fan and another $150 to install it. (They hadn't actually ordered the part yet) I call LG and complain and they say Southland will take the cost of the inspection off the final bill, fair enough. I tell Southland this and they say that is not their policy. I call LG to complain again and they say they will accelerate the complaint upward. I say, they should not recommend Southland for LG repairs. LG says they will pass that on up. (Probably won't) meanwhile, I ordered the part off of LG site for $56. it is 2 screws to replace. (plus the 14 screws that the technician took off and didn't put back on to save him time when he came back. ) Not impressed with LG or Southland

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