Southland Technical Services Ltd

Appliance Repair
#2, 5708 1st Street SE Calgary AB T2H 1H8
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HomeStars  >  Appliance Repair in Calgary  >  Southland Technical Services Ltd  >  Double dipping oven repair
Private User
Private User
Private User reviews Calgary, AB
0/10

Double dipping oven repair

Convection fan on LG Oven started making grinding sounds then eventually stopped working. Called LG to tell them I need a new fan. They said said they would book a service person to come out in Calgary. Get a call from Southland to book a time. Guy shows up with no fan. takes the back off and says "your fan is not working , you need a new fan" gives me a bill for $100 says we'll call you when we can get a part in. a week goes by and then they say they have a quote for the part. it is $66 for the fan and another $150 to install it. (They hadn't actually ordered the part yet) I call LG and complain and they say Southland will take the cost of the inspection off the final bill, fair enough. I tell Southland this and they say that is not their policy. I call LG to complain again and they say they will accelerate the complaint upward. I say, they should not recommend Southland for LG repairs. LG says they will pass that on up. (Probably won't) meanwhile, I ordered the part off of LG site for $56. it is 2 screws to replace. (plus the 14 screws that the technician took off and didn't put back on to save him time when he came back. ) Not impressed with LG or Southland

Approximate cost of services:
$100.00
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