I contacted Kleiner the day before my family and I used the company's moving services. We were in a desperate situation as our place flooded and had to clear out our apartment for restoration. I appreciated how quickly Kleiner got back to me and arranged movers for the next morning. The movers were professional and worked efficiently, so we paid less for the service than what was quoted. The only complaint we have is that the moving truck provided was too big (it was the second biggest one they had) and I have informed that we live in a 500 sq ft (also provided photos). So we couldn't keep our things in the original storage locker we rented as they couldn't park at the loading dock, and had to move our things to the Kleiner storage in Richmond.
- Approximate cost of services:
- $994.00
- Company Response
Hi there, We appreciate you taking the time to leave us a leave review. We are happy to hear that we were able to assist you last minute and that you had a good moving experience with us. In regards to the truck size, we try our best to assign each truck to specific moves. If a booking is made last minute it may be a bit of a challenge but our team will still try their best to assign an available truck. We appreciate you taking the time to provide us with your feedback!