THANKS TO GOPAL'S TEAM FOR THEIR HERCULEAN EFFORTS!!
On Dec 21st, 2020, I was waiting for delivery of new equipment to replace eighteen, nine year-old solar panels and a string inverter, damaged by construction happening next door. So I was upset when a Home "Starred" solar panel installer withdrew from our agreement. This particular star was unfamiliar with AP micro-inverters, couldn't arrange for help, and wouldn't venture on icy roofs. And so, with my equipment in transit across Canada, I had to again ask for help through Home Stars.
The leader of Herc de Soleil, Gopal Shrestha responded to my request with a fair quote, and in two weeks his team of installers and electricians had finished the job. I happily paid Gopal for a few inexpensive incidentals beyond the quoted amount. I should have given him a bonus for superb on-site problem solving.
Gopal delivered fast, timely, quality service and was very pleasant to work with. He also promised to provide us with a followup maintenance service at a low hourly rate.
I am truly amazed how my 2020 troubles were resolved so immediately in 2021. What a great gift for the New Year. THANKS HERC!!
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- Company Response
I am glad everything worked out and we were able to help you with this project on time.
Appreciate your great review!