Renewal By Andersen Of Greater Toronto

Windows & Doors Installation & Service
Mississauga ON L5N 2X5
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Windows & Doors Installation & Service
Renewal By Andersen Of Greater Toronto
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95%

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Reviews for Renewal By Andersen Of Greater Toronto

Average customer rating:
9.6 10 (425 reviews)

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muffintop1 in St. Catharines
muffintop1 in St. Catharines
2 reviews St. Catharines, ON
10/10

Windows and Sliding Door replacement

Despite the lofty cost compared to any vinyl quote we received, my wife and I took the plunge and replaced our upper level windows and the sliding back door. Keith, our salesman, was very professional and his passion for the product was clear. Keith deserves all the credit in the world for this sale and should be commended for a job well done! Our install crew of Ivan and Alex were top notch! They arrived when they said they would, didn’t mind me asking a bunch of questions or watching the demolition and install process and made sure that my wife and I were happy with this investment. Again, they aren’t cheap, but I feel confident in saying that we paid for a quality product and installation!!!

Approximate cost of services:
$20.00
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Company Response

muffintop1, we’re definitely proud of our team. Thanks for trusting us with your project, and please know we're always here for you!

Private User
Private User
Private User reviews Mississauga, ON
0/10

Not happy at all

We regret buying this product. Sliding door does not open. Sliding windows do not close. The first sliding door took entire weight tugging on the door. Second door not much better we were given silicon to help We are completely stuck now and have leave the window open. We taken too much time and too much money. This an on going super frustrating experience. Do not go with this company. Sloppy workmanship and product that doesn’t work properly

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Sarah in Fonthill
Sarah in Fonthill
0 reviews Smithville, ON
10/10

Window and door repair

Jacob is amazing!!! He has been here twice- because I mentioned an issue and he jumped on fixing it just had to wait for parts
They are so lucky to have such an awesome hard working employee that goes above and beyond for their customers! Will keep people coming back and make me spread the positive word. Price set as 0 because under warranty
Thank you
Jacob!!!

Approximate cost of services:
$0.00
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Company Response

Sarah, we agree that Jacob is an All-Star! We're delighted that he has taken such wonderful care of you and thank you so much for sharing this with us :)

Al in Mississauga
Al in Mississauga
0 reviews Mississauga, ON
10/10

Window service

Absolutely wonderful experience
Fsr Jacob is both professional and well knowledged in his job

An absolute pleasure to be serviced by a
Proper technician

A Great experience
Thank you
Alan

Approximate cost of services:
$0.00
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Company Response

Al, we're delighted to know to that Alan took such wonderful care of your issue. Thank you and never hesitate to call if you need anything in the future!

Minsoo in Markham
Minsoo in Markham
1 review Markham, ON
5/10

Poor Service, Great Windows

This company has excellent windows but that’s about it. The first installation crew made a mess of the house. They did not cover any furniture including my bed. At the end of the day my bed was covered in sawdust along with everything else. I was told by the salesman Trevor that everything would be covered and vacuumed and cleaned up nice. Another problem was that a window and some trim were not ready for installation as one window was damaged and the trim needed to be a special order. On top of that the patio screen door was installed upside down and there was a defect in the patio door. The patio screen door was eventually fixed on a service call. Next came the 2nd install date. The wrong window was ordered and I wasted another day that I had to take off of work. Eventually they got things right on their end and installed the proper window and replaced the defective patio door with me taking another day off of work. I will say the last work crew knew how to work properly. They covered what needed to be covered and cleaned up after themselves. Overall I am satisfied with the windows and patio door. The service end from the salesman Trevor all the way to the installation crew needs to be improved. For the amount of money spent you would expect better service. I’m very disappointed!

Approximate cost of services:
$32,000.00
1 of 1 people found this review helpful.
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Company Response

Minsoo, thank you for taking a moment to reach out to us about your experience. We appreciate you taking the time to do so. While we're happy to hear that your satisfied with the windows and patio door, we are disappointed to hear that you had a less than ten star experience. I want to apologize for the inconveniences we caused you throughout the process and thank you for your patience. Please do not hesitate to reach out to me personally if you need anything in the future.

Dave Kemery
President Renewal by Andersen Toronto
416-575-5671

Window Reno. in Newmarket
Window Reno. in Newmarket
0 reviews Newmarket, ON
10/10

Window replacement

Thank you Edgar,Juan, Jesos and the project manager my wife and I were very pleased at the politeness of the technicians from Renewal by Andersen and there expertise. They very curtios friendly and explained everything that was going happen. They answered all our questions, very professional. They made us feel like we had nothing to worry, the whole house had all the windows replaced all in 1 day and what a difference there beautiful and elegant. They make the house that much nicer and efficient.well done guys no we can sit back and enjoy are new windows. We highly recommend Renewal by Andersen.

Approximate cost of services:
$21,000.00
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Company Response

Reno, we're thrilled to hear that our team was able to make your home improvement project a stress free experience. Thank you for trusting your home to us and we will make sure to let the team know how happy you are! Enjoy your beautiful new windows :)

Private User
Private User
Private User reviews Toronto, ON
10/10

Slight warranty adjustment follow up

I noticed a slight warp in the hermetic seal of one of the windows and asked Anderson for an opinion. Jacob their technician promptly came to examine the problem and without hesitation ordered a new replacement window. There was no speculation or hesitation just a new window within a short time. A very pleasant experience.
Thanks Jacob

Approximate cost of services:
$0.00
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Company Response

We're delighted to hear that we we're able to get your issue resolved quickly and without any fuss. Thank you and never hesitate to call us if you need anything - we're always here for you!

Private User
Private User
Private User reviews Innisfil, ON
10/10

Windows

We noticed a small leak at the site of a previous window installation. A call to the company was responded to immediately. We had the good fortune to have Jacob Ragoonath, visit our home diagnose the problem and deal with it immediately. He incidentally noted that a sliding door was heavy to open and close and he adjusted settings to accommodate that issue. Mr. Ragoonath was polite personable and very professional.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for taking the time to share this with us. We are delighted to hear that Jacob not only resolved your issue quickly, but that he also took the time to get your door back to tip top shape. We're always here when you need us!

Hussein R.
Hussein R.
2 reviews Toronto, ON
10/10

Replace patio doors

"Renewal by Andersen" replaced two of our patio sliding doors this spring. The whole process - from the initial sales pitch to the final installed product - was very professionally conducted, efficient and satisfactory, mind you a bit expensive for what it is. The sales person, Tim Anderson, was convincing, thorough, knowledgeable and sensible. The installation team, led by George Dajo, did a fairly clean, precise and problem-free installation after removal of the older units, mind you it took more hours than we expected. Their service technician, Jacob Raghoonath, was very thorough in ensuring all was functioning properly after there was a problem with the screens. Altogether, a competent team that I would like to relay my appreciation to in this review. Of course, how good all will be one or two years from now is the real unknown... I am hoping for the best!

Approximate cost of services:
$10,000.00
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Company Response

hramez, Thank you so much for sharing your experience with us and for all of the shout outs to our team! We will make sure to let them know how happy you are and enjoy your beautiful new doors!

Diego Garcia from Mississauga
Diego Garcia from Mississauga
3 reviews Mississauga, ON
10/10

Screen door installation

Jacob from Renewal was very prompt and efficient with the installation of my screen door. He was very helpful explaining care and use of the doors.
I would recommend him highly!

Christina

Approximate cost of services:
$0.00
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Company Response

Christina & Diego, we're extremely proud to hear that you're happy with Jacob's work. Thank you so much for taking the time to share this experience with us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renewal By Andersen Of Greater Toronto

Renewal by Andersen of Greater Toronto is proud to serve the window replacement and patio door replacement needs of the greater Toronto area.

Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the greater Toronto window replacement business.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.