Tron Electrical & Lighting Automation

Electricians
Toronto ON M2P 1H7
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HomeStars  >  Lighting in Mississauga  >  Tron Electrical & Lighting Automation  >  Replacement of Decora Light Switches
Private User
Private User
Private User reviews Toronto, ON
4/10

Replacement of Decora Light Switches

I engaged TRON to replace seven Decora switches (2 dimmer, 5 standard) and to check out one flickering overhead furnace room bulb and one garage door opener bulb. I was verbally quoted $681.39 incl. visit. The two persons who came (one appeared to be a helper) completed the work in less than one hour. The two problem light fixtures just needed new bulbs. As I had all switches and bulbs already, they did not need to provide anything. I paid by VISA, no receipt ever provided. The following day I realized they had failed to replace one of the seven switches and asked them to come back. I was told they "had to charge me for the service call plus tax" and I declined; this already seemed to me a lot of money to replace switches. As no confirmation of the work nor any receipt for the VISA charge was ever provided, no documentation of the work exists. I am now disappointed that I was not more aggressive on my own behalf in seeking alternative quotes from electrical firms less predatory in their pricing, but I was distracted by all the positive HomeStars reviews. Beware.

Approximate cost of services:
$681.00
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Company Response

We are very sorry you feel the way you do.

We provided you a email quote which was very specific addressing your request. You approved the Quote. We actually installed more Electrical Devices above the agreed Scope of work at no additional Charge.

We also Provided you with Receipt shortly after processing your payment. if you wish we can resend these Receipts to your email again.

Tron Team
Ralph Greco, Customer Care
416-936-5669
ClientCare@Troninc.com