Tron Electrical & Lighting Automation

Electricians
Toronto ON M2P 1H7
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Tron Electrical & Lighting Automation
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Reviews for Tron Electrical & Lighting Automation

Average customer rating:
9.8 10 (315 reviews)

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Bryant
Bryant
1 review Toronto, ON
4/10

Landscape lighting trouble shooting

The quote was 85 to diagnose the issues with the landscape lighting. When he arrives, the technician changed to say it will be 285 to fix. Less than an hour on site he diagnosed the problem has a bad transformer.

I asked by the diagnosis price increased to 285, he mentioned that is the cost, but this seems like a classic bait and switch!! 285/hr to test with a multimeter and spare transformer seems over priced.

Not happy, not impressed. I feel and know I've been ripped off.

Such a shame.

Approximate cost of services:
$285.00
1 of 1 people found this review helpful.
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Company Response

Hello Bryant,
It is unfortunate that you feel the way that you do. However, there is no "Bait & Switch" scenario that occurred. The $85.00 fee is charged for the electrician to assess the electrical issue, which the electrician diagnosed and corrected, the same day. The actual cost to fix the issue is $285, the assessment fee was not even charged, as we completed the work and corrected the issue within the same visit. I am sure there was a misunderstanding between the $85 charge, which is the assessment charge, AND the actual cost of the electrical issue which is $285. These are two separate costs. There are certain costs to providing a premium level of service and I hope I explained the scenario clearly, if not, please do not hesitate to call our office.

Sincerely,
The TRON Team

JF
JF
0 reviews Toronto, ON
10/10

spotlight replacement

Technician replaced an spotlight quickly and cleanly and performed a basic safety check of the electrical system in the house. He offered inexpensive replacement parts and fixes to a couple problems lingering in the house.

Approximate cost of services:
$300.00
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Company Response

Thanks for the kind words JF. Here at TRON we try to offer many alternatives to solving any electrical problems. We are always working in the best interest of the client. We look forward to servicing you in the future.
Regards,
The TRON Team.

Cyndy
Cyndy
25 reviews Brampton, ON
10/10

Various household electrical updates

I just want to write and let you know how happy I am with the work done by Young and Elba. Everything was so well explained to me and all carried out exactly as promised. It was a pleasure to meet them.

Because I am so happy, I thought I would let you know.

Approximate cost of services:
$3,000.00
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Company Response

Hello Cyndy, Thank you for the kind review! It was a pleasure working with you as well. Our mission is to thoroughly explain, assess, quote and complete the electrical work in a clean and timely manner each and every time. We are glad it all worked out and you are so happy, we aim to please!
Let us know next time you need any other electrical work performed, we would be glad to help!
Respectfully,
The TRON Team.

Jay W.
Jay W.
1 review Toronto, ON
10/10

Hot tub interconnection

Claudio, Frank and Enver were very professional and did great work. Would highly recommend working with them.

Approximate cost of services:
$1,800.00
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Company Response

Jay,
Thanks for the kind words! We try to meet and exceed all our clients expectations. We do electrical work for all kinds of connections, including hot tubs! We hope you enjoy many years in your new hot tub!
Respectfully,
The TRON Team

Debra
Debra
3 reviews Toronto, ON
10/10

Electrical panel problem

Such a great experience! I’ve had two interactions, both times with Frank, who is amazing to deal with! It’s incredibly difficult to find people/companies who have a great attitude and interactions around customer service these days, but Frank/Tron are 100% focused on providing the best work and service. I will definitely use them again and recommend to my family and friends!

Approximate cost of services:
$0.00
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Company Response

Thanks for the kind words Debra! At TRON, we take customer service very seriously and we strive for 100% satisfaction for all our clients. We look forward to working with you again in the future and would gladly accept any family or friend referral.
Thanks again!
Sincerely; The TRON Team.

Jason in Toronto
Jason in Toronto
2 reviews Toronto, ON
10/10

Range and Dishwasher Electrical

We recently renovated our kitchen and needed a plug installed for our new range (switching from an oven/cooktop setup) and needed wiring put in for our dishwasher.

Tron Electric showed up on time, ran the required cable and got everything in working order quickly and at exactly the promised price in the quote. Can't recommend enough.

Approximate cost of services:
$800.00
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Company Response

Hello Jason, thanks for the kind words. We here at TRON Electric pride ourselves on delivering on what we promise. We feel it is the only way to do business, especially nowadays , where there seemingly are "deals" everywhere you look! We offer transparaent quotes, reliable work and we are always only a phone call away should you need more work done. Again, thanks for the review and we look forward to servicing you again!

Sincerely,
The TRON Team

Bob in Toronto
Bob in Toronto
0 reviews Toronto, ON
10/10

Great Job - Very Professional

I can't say enough good things about this company. They arrived on time and were very professional. They installed pot lights in our kitchen and family room and didn't waste time with idle conversation or unnecessary breaks.

David, the lead electrician is awesome. He's done work in our house previously and he always makes sure it's done right.

He was very careful cutting holes and running new wires. his knowledge and experience allowed him to easily overcome the challenges that occur when doing our retrofit job (ceiling joists located where you don't want them to be and a massive steel beam that needed to be worked around). he explained to me what they were doing and why they were doing it a certain way.

A new supply line had to be run from the main panel because I was increasing the number of fixtures on that circuit. I have a partially-finished basement and they managed to do the work with minimal cutting through the drywall. It was an easy patch for me to do after they were gone.

Yes, there was a mess when they cut through the ceiling to install the pot lights, but they covered everything with plastic and cleaned up before they left.

I need another electrical job done in October, after we finish our Kitchen renovation, and I will be calling them to do the work. I highly recommend them to any homeowner.

Approximate cost of services:
$1,000.00
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Company Response

Thanks Bob for the kind words! Here at TRON we will always make you,the homeowner, proud of our work because it is a reflection of your trust and decision to hire us as your electrical contractor of choice. We take great pride in our work and treat your home as if it were our very own home. We look forward to seeing you in October and please refer our services to anyone you know that would need an electrical contractor.
Thanks again!
Sincerely; The TRON Team

Mary in Mississauga
Mary in Mississauga
1 review Mississauga, ON
10/10

Kitchen Fixture

Dave and Joey arrived within the time frame that was discussed. They were very pleasant and professional. They were able to resolve my electrical problems within the hour. Very happy with the work that was done.

Approximate cost of services:
$300.00
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Company Response

Thanks for the kind words Mary! Here at TRON Electric we strive to handle all our clients electrical issues in a timely manner. We realize that your time is very valuable and we want to be as quick as possible to resolve the electrical issues.
We look forward to servicing you again in the future.

Regards,
The TRON Electric Team.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Kitchen pot light replacement

Very professional and friendly team. Explained everything in detail that my wife and I could understand. Cleaned up, and demonstrated the new lighting system for us. Arrived on the scheduled day, and worked steadily through the entire job. Checked wiring in attic to make sure all was good, in addition to the main fuse box in the basement. I would highly recommend them and will refer to my family and friends.
Thx again! S. W

Approximate cost of services:
$1,750.00
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Company Response

Thanks for the kind words! TRON Electric strives to be of service during the entire process. We take great pride in having the most highly trained electricians in the industry and they are there to educate during the entire process of the electrical work.

We look forward to the referral and let us know if you require any additional electrical work!
Thanks again,
The TRON Electric Team.

James on Ping
James on Ping
4 reviews Oakville, ON
10/10

Pot light and fixture installation/alteration

I have used Solutions Electrical in the past, before their merger with Tron, and they were always honest, excellent and friendly. I found Tron the be equally so. They provided exactly what I had hoped and stuck to the original quote. Frank C was my lead on this project and I thank him, Dave and Yung for everything they did.

Approximate cost of services:
$4,500.00
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Company Response

Thank you James for taking the time to write a review for Tron. We try hard to provide our clients the best possible Electrical services experience and are happy to be of service.

Thank you again

Lena
Tron Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tron Electrical & Lighting Automation

Tron Electric & Lighting Automation has been operating in the GTA Since 1972. It is a family owned and operated business with impeccable reputation within the Home Improvements industry on quality and customer service. We specialize in Residential Homes, Lutron Lighting Automation systems, Back Up Generators, Replacing Knob and Tube wiring, Overhead Hydro Service changes, Electrical Panel changes/upgrades, Structured wiring, Surge Protection/Transient Voltage Surge Suppressor, and Lutron Automated Window Treatments/shading.
We do have a promotion currently running! We are installing the full array of RING Video Doorbell System for added safety and security. Please contact Tron electric for all the details.

CATEGORIES
Electricians and Electrical Vehicle Charging
PRODUCTS
Lutron , Leviton, Generac, Somfy, Broan, Philips,
SERVICES
Electrical installation, Home Automation, Electric Repair, Service Upgrades, Back Up Generators
BRANDS
Lutron, Generac, Levitan, Eaton, Seimens, squareD, Copper, Legrande
SPECIALITIES
Residential Homes, Lutron Lighting Automation Systems, Home Backup Generators,Electrical Repair, Upgrades, Renovation, Lutron Window Shades
WEBSITE
https://tronelectrical.com/
YEAR ESTABLISHED
1972
NUMBER OF EMPLOYEES
26
RETURN POLICY
1 year warranty
PAYMENT METHOD
COD, Check, All Major Credit Cards, e-transfers
LICENSES
Electrical Licence -309A
MEMBERSHIPS
April 2016
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$89
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 years
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