Safeway Carpet & Flooring

Floor Laying & Refinishing
Richmond Hill ON
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Floor Laying & Refinishing
Safeway Carpet & Flooring
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96%

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Reviews for Safeway Carpet & Flooring

Average customer rating:
9.8 10 (156 reviews)

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Private User
Private User
2 reviews Toronto, ON
10/10

PHENOMENAL FLOORING COMPANY!!

Sam and his team did a phenomenal job replacing the flooring in my Toronto apartment!!

They were fast, fair, respectful, communicative, careful and carried themselves with a high level of integrity.

Everything was done in a matter of days and the workers even stayed late to finish the job on time. Sam came by every single day to check up on how things were progressing + provided pointers to his workers to ensure quality control. He wanted to make sure I was happy with everything - thats the level of professionalism and customer service I look for.

Im glad I chose Safeway Flooring to help with my renovation and I hope to work with Sam again in the future!!

Approximate cost of services:
$12,000.00
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Paula from Toronto
Paula from Toronto
4 reviews Toronto, ON
10/10

Carpet removal and hardwood floor installation

We just had our 23 year-old carpet removed from the stairs and 2nd floor hallway & master bedroom. We needed the new hardwood floor to match the existing maple on the main floor.

Sam took great care to procure the right wood and stain and gave us a very fair estimate. All our questions were met with a very quick and attentive response from Sam, who explained how the job would proceed and made sure we were happy with the results.

Sam's crew, led by Alex, was very prompt, thorough and hardworking. The work was done in 4 days and we are very happy with the result.

We highly recommend Safeway Flooring and will definitely consider them for a future job.

Approximate cost of services:
$15,300.00
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Company Response

Hi Paula,

I appreciate you taking the time to share your feedback back with us. It was a pleasure doing business with you.
Thank you again for your love and support!

Sam

Melyssa
Melyssa
0 reviews Toronto, ON
10/10

Basement carpet

We hired Safeway to install our basement carpet. Sam was extremely professional throughout the entire process. He provided beautiful options and gave advice on what carpet was best suited for our space. Were thrilled with how everything turned out. The workmanship is perfect and the carpet looks wonderful. Sam was fast, thorough, and the price was more than reasonable.

Approximate cost of services:
$3,000.00
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Company Response

Hi Melyssa,

I'm glad to hear that I was able to live up to your expectations and thank you for such a thoughtful review.

Thanks again
Sam

Private User
Private User
Private User reviews Toronto, ON
10/10

Small Kitchen Hardwood floor install

Sam was great. I needed hardwood flooring installed quickly to keep the renovation moving along smoothly. He was able to make this happen.

Incredible pleasant to work with, on time and completed work was well executed. Looking forward to working with him and his team on the second phase of the project.

Approximate cost of services:
$850.00
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Company Response

Thank you so much for your feedback. I'm glad to hear that you are satisfied with the work we've done for you.

All the best

Sam

Private User
Private User
Private User reviews Toronto, ON
10/10

Flooring

Very Professional, friendly, on time and punctual. Very happy with the final result. Thank you

Approximate cost of services:
$38,000.00
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Company Response

Hi Daniel,

Thank you for giving us the opportunity to serve you. I'm glad to hear that you found us professional and efficient.

all the best

Sam
Safeway Flooring

Private User
Private User
Private User reviews Toronto, ON
10/10

Condo Flooring Refresh

Was looking for a reliable flooring service in the GTA, and a simple google search led me to this 5.0 star across-the-board business. I needed a refresh and new look for my place. Sam and his team got to work and the results are impeccable. Safeway Carpet & Flooring is reliable, friendly and generous. 11/10 highly recommend.

Approximate cost of services:
$3,500.00
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Company Response

Hi Kim,

I appreciate you taking the time to share your feedback with us.
It was a pleasure serving you.

All the best
Sam
Safeway Flooring

Private User
Private User
1 review Toronto, ON
10/10

Nursery carpet installation

Sam was very efficient and installed our carpet and pad in a difficult shaped room in less than 3 hours. He also helped us out with some missing baseboards. Thank you!

Approximate cost of services:
$1,800.00
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Company Response

Hi Kris,

Thank you for taking the time to write me a review.

All the best

Sam
Safeway Flooring

Private User
Private User
Private User reviews Toronto, ON
10/10

Flooring Upgrade

I recently had the pleasure of working with Safeway Carpet & Flooring to replace the carpet in my home, and I couldn't be happier with the results. Their team was professional, courteous, and highly skilled from start to finish, making the entire process seamless and stress-free.

Approximate cost of services:
$6,200.00
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Company Response

Thank you so much for your positive review. I'm glad to hear that we met your expectations.

All the best
Sam
Safeway Flooring

Private User
Private User
Private User reviews Georgina, ON
0/10

Unreliable and Unprofessional

This is a highly unprofessional and unreliable company. After finalizing a carpet installation project with Sam including the price, product and tentative date for the installation, I never heard back from him in spite of numerous attempts to contact him. I would never recommend this company.

Approximate cost of services:
$10.00
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Company Response

Hi There,

Not the kind of feedback that we work tirelessly to avoid but let's see how I can rectify this issue provided I'm in the wrong.

FirstIy, I apologize if there were a disconnect on my end.
Please send your WORK ORDER NUMBER and I will make sure your job will be installed as early as Monday and for free.
All the work orders issued so far has been executed and booked. so help me understand how, where and when did we discuss any of the details you mentioned.

I'm not sure who you are but I can promise you that I have never finalized any installation project or booked any job without strictly adhering to the installation dates and honoring the price (after paying only 5% deposit) even if the prices of materials went up.

I get daily numerous calls and emails requesting free in-home consultations and phone estimates and I attend to every single one of them professionally and in timely manner. If you are who I think you are, just know that I called your number during 3 times during and I don't take calls after 9pm.

Believe me you don't want a contractor pressuring you with his/her calls many times. Making a decision to go ahead is a choice you make without my influence.

I give my very fair quotes and leave it to the client to email or call me when they decide to go ahead, and fortunately, the all do immediately. I also ask my clients to propose the dates of installation and ask them to send 5% deposit to insure their seriousness before placing the order. if all these steps were taken but no deposit was sent I can't proceed. Note that when I don't ask for a deposit (most of the time) I ask my clients to send an email saying that they approve the job and confirm the dates of installation.

Thank you Again for taking the time to write this and please don't forget to send the work order number and if there's a disconnect on my end consider your job booked at your earliest convenience and for no charge at all.

Private User
Private User
Private User reviews Toronto, ON
10/10

Flooring of for Townhouse Condo

Terrific job done by Safeway Carpet & Flooring. Sam was professional and considerable. He visited our property for a free consultation and gave valuable advices. We ordered the materials from Costco, and once they are delievered, Sam arranged for us to install within a week. We are very happy with the new floor. Will definitely recommend Safeway Carpet & Floorting and Sam.

Approximate cost of services:
$4,000.00
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Company Response

Dear Shuyin and JJ

Thank you so much for your encouraging review, and I'm thrilled to hear that you found me and my team professional and considerate. I work hard to ensure that my clients receive not only high-quality service but also affordable pricing. Enjoy your new engineered hardwood flooring.

Thank you again for your support!

Sam
Safeway Carpet and Flooring
safewayflooring.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Safeway Carpet & Flooring

Safeway Carpet & Flooring prides itself on providing quality professional carpet sales and installation services at competitive rates with a personalized edge across the GTA. Our goal is to offer my clients the highest levels of service and suitable products, all for the most reasonable prices possible.

Safeway flooring has been the preferred option of flooring service provider in both residential and commercial. With over 21 years of flooring experience you can be confident that your new floors will be installed with the highest quality service and workmanship. Whether your project is big or small, residential or commercial, we cater for all types of carpet and flooring (laminate, vinyl, hardwood and tiles) installation. We supply and install quality and guaranteed products at unbeatable prices and provide excellent customer service.

CATEGORIES
Carpet Installers, Floor Laying & Refinishing, and Stair Builders
PRODUCTS
Hardwood staircase remodeling hardwood Laminate Vinyl flooring Residential carpet Commercial carpet Carpet tiles Vinyl planks VCT Engineered Hardwood Laminate Ceramic tiles MDF baseboard Wood Baseboards Vinyl base Iron pickets and handrails
SERVICES
Installation of Wall to Wall Carpet, Carpet Tile, Laminate, Hardwood, Ceramic tiles, LVT (luxury vinyl tile, VCT (vinyl composition tile) and Vinyl Sheets Hardwood staircase remodeling Carpet Runners
BRANDS
Shaw Mohawk Beauliue Canadian made carpet and wood
STYLES
Chevron herringbone subway style modern staircase retro piano style
SPECIALITIES
Carpet supply and installation Flooring supply and installation Wood and rubber trims supply and installation Staircase design and remodeling Iron pickets custom handrails posts
WEBSITE
https://safewayflooring.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, e-transfers Paypal, Visa, Master Card, American Express
LICENSES
Home Depot Carpet and Flooring Installation certificate, WHIMIS, WSIB, 5 Million Liability Insurance
LIABILITY INSURANCE
Yes
DIPLOMAS
Business Administration
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no job is too small or big
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year labour warranty. Plus respective manufacture's warranty. Kindly ask more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.