I shopped around to 5 places for an online quote for a 20 yard bin in order to dispose of my old garden shed & deck.Need a Bin was the only place that called me immediately with a quote, the others sent texts & emails that a rep would call, none did. The drop off & pick up were scheduled on time so I didn't have to hang around waiting all day. Both drivers were polite & were careful about positioning the bin exactly where I wanted it. The price was excellent, the whole process was seamless. If I need another bin, I don't have to shop around, just call Need a Bin!