Thomas and his colleague (sorry, I forget his name!!) came out to close our pool this past weekend. Unfortunately on the day they were meant to come, they experienced some unforeseen weather delays and weren't able to come as planned. Credit to Thomas, he called once he knew, apologized and then worked around my schedule the following day to ensure that I could be there at the time they did it (as I'd requested that).
They were both lovely guys and took the time to walk me through how it was done (and why they did certain things the way they did), while still completing the job in a very time-efficient manner. They were a very competitive price, and even performed some added extras that my local pool shop didn't. Thomas seemed very knowledgeable and has left me feeling confident that there won't be any problems when I open the pool in the spring. But he made it clear that I shouldn't hesitate to call him if I do have any questions or concerns, which was very reassuring.
Would have no hesitation recommending Thomas and his company. Thanks for a great service!