Cross Heating & Air Conditioning Ltd.

I had reached out to many companies, with no response. I reached out to Cross and within three days I had a service rep come and check my existing unit. Talked me through my options, and immediately request someone to give me a quote. Within two weeks I had my new unit installed. The installers were very efficient and didn’t mind answering my questions. Very happy with all the service I received from the initial phone call to the final end result. Would and have highly recommend this company.

From the first call I made to inquire I found Cross Heating to be very friendly and professional. Did not feel pressured to make the purchase with them compared to a few other companies I called. Price was only slightly more for a better quality unit with a much better warranty. The two service technicians that installed the unit were very knowledgeable and took the time to explain everything they did. Was a great experience overall.

AC was leaking refrigerant, they were able to get a new unit installed within a week before the heat wave hit. I got a few quotes, and they were very reasonable, and I like that they are local company with a good reputation.

Excellent team from sales to administration through to technicians. Very clean work & quick service. Extremely satisfied with this service!

I am extremely pleased with Cross Heating & Air Conditioning Ltd. Our old hot water tank broke down and began to leak. Cross presented us with all of the options and pros and cons for both traditional and tankless water heaters, booking an inspection call and installation in very short order. They were able to remove the old heater from a difficult access area and install the tankless heater within a few short hours. I would strongly recommend Cross Heating & Air Conditioning Ltd. - their professionalism and attention to detail turned a potential crisis into a smooth trouble-free transition.

Two service men arrived right on time, removed the old tank, and installed the new tank and vent pipe. Before leaving, the new control was explained to me as it was different from my previous one. All my questions were answered and the work area was left very clean. Very pleased with the installation.

extremely pleased with service technician Kyke. Very professional and polite. Gave good info on maintenance and promos

Jason continued to follow-up after my initial inquiry about a water heater without being pushy. The two young men who came to install the unit and remove the other one were extremely careful, neat, and very respectful. Because we had just had a new driveway installed a few days earlier, bringing the heater into the house was more difficult. They carried both units to and from the house to their truck, rather than using something to help move it. We are very pleased with the sales, the installation, and the warranty. We hope to enjoy hot water for many years with this tank.

Good Service, prompt and friendly. Have used them for both my furnace and a/c. Would recommend to others in the area.

The service was completed quickly and professionally. All covid protocols were observed and the technician was friendly and courteous.