My toilet was making strange noises & Alex was the 1st to respond to my request. He diagnosed it correctly over the phone as he told me it was most likely the shutoff valve inside the toilet & quoted me the price ($198 +tax). If it was the valve outside, there would be an additional charge but he'd only replace that if necessary. (It was not necessary.) He told me he would not charge extra although it was a holiday (Canada Day.)
He arrived promptly the next day. He was friendly and considerate (my husband is a night shift worker and was sleeping.) He also put on booties to protect my floors. He worked quickly and professionally replacing the inside valve and did the job. He also gave me some advice (the handle is metal, heavy & tends to pull on the lever and therefore on the flapper.)
I'd highly recommend him.
- Approximate cost of services:
- $198.00
- Company Response
Thank you Anne We are working hard to keep our customers happy providing an excellent service at a reasonable price
Thank you for using Award Plus Plumbing
Alex