After reading the reviews about Award Plus Plumbing I felt confident to hire this company. I was not disappointed! Will was very courteous and professional in his interactions with us. I felt comfortable asking all my questions as he always responded respectfully and with patience. He was very clear in his explanations of the work that needed to be done and even wrote down detailed instructions. All the projects that he completed in our house are excellent and I commend Will as a delightful, highly skilled plumber!!