I am so glad I found Award Plus Plumbing on Home Stars. Over the weekend my toilet stopped properly filling the tank with water (very slow!). I tried to turn off the water supply line at the valve by the toilet and it closed tight but the water kept running. Ugh. I called another company my condo recommended and they quoted me a price that seemed pretty high. That's when I started to search. Just by chance I found this company (Award Plus Plumbing) so I called. Alex quoted me half of what the other company did. He also has his master plumber numbers posted on this site, so it made it super easy for me to get my condo to approve the work. Alex gave me a quote on the phone, told me what he would do, and explained everything. He called before he came, arrived a few minutes early (yay!) and got the job done really fast. He replaced the valve with a better quality one, gave me his warranty in writing, and also replaced the supply line to the toilet and the cover that faces the wall (the round plate). Wow. Amazingly thorough. He also invited me to watch if I wanted. It was super nice and respectful, him inviting me to see what he was doing if I was interested. Very friendly, very professional, and very honest. He also looked at a few other areas in my condo and without selling anything, just told me what to keep an eye on. I like this type of consultation. He didn't 'sell' anything, he just told me what to keep a watch on in the future to avoid leaks and costly repairs. Thanks Alex. I will call you again whenever I have plumbing issues.
- Company Response
Thank you for the great review, we are trying hard to keep our customer happy providing an excellent service at a reasonable price. Thank you for choosing Award Plus Plumbing