Tree Care Specialists

Tree Service
Toronto ON M9W 1C3
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HomeStars
Tree Service
Tree Care Specialists
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58%

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Reviews by rating (past 12 months)

Reviews for Tree Care Specialists

Average customer rating:
8.6 10 (14 reviews)

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gzapper in Toronto
gzapper in Toronto
1 review Toronto, ON
0/10

Trimmed the wrong sections

We met with someone from Tree Care Specialists and told them what we needed, trim a couple of trees that were too far over neighbours areas/houses and over hydro/phone lines as well as check for sick branches over our backyard. They showed up while we were out and trimmed the tree totally over our backyard, didn't do the areas over the neighbours and hydro/phone lines. We complained, they tried to argue that you can only complain within two days of the job, we argued and eventually talked them down to half of the payment. We were still out to pay for a job that we didn't want done and a total failure to do the job we did want done.

Approximate cost of services:
$1,400.00
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Company Response

Dear customer, we are very sorry for the inconvenience you had to go through. That is the reason we suggested to have our crew at your disposal at any time convenient for you to correct any mistakes that you deemed we made. To our greatest regret you were not willing to proceed with the work any longer, therefore we had to charge you only for the work already completed.

Ron Watson from Toronto
Ron Watson from Toronto
3 reviews Toronto, ON
8/10

Remove two spruce trees

They weren't good at keeping me informed about when the work would be done. When I called they scheduled the job for a few days after that. The job was done as planned and took even less time than expected. They took care not to damage surroundings and did a reasonably good job of cleaning up the area before leaving. I was pleased with the work done but felt they should improve their office procedures to better keep their customer informed on their plans and how they want to recieve final payment, etc

Approximate cost of services:
$800.00
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Company Response

We are so sorry for any inconvenience we might have caused, and we assure you that we are looking into the issue you pointed out.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tree Care Specialists

Tree Care Specialists has been recognized as a leading company in the Greater Toronto Area for its residential as well as commercial tree services. Tree Care Specialists has gained an experience of 20 years by providing services to numerous clients throughout the Greater Toronto Area. Tree Care Specialists team also ...
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