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The Cedar Guys

Landscape Contractors & Designers
Newmarket ON L3Y 9E3
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HomeStars  >  Landscape Contractors & Designers in Newmarket  >  The Cedar Guys  >  Terrible customer service
Stephanie in Toronto
Stephanie in Toronto
1 review Toronto, ON
0/10

Terrible customer service

We put cedar hedges in our backyard 2 years ago and then followed the watering and maintenance instructions. We were told that it takes 3 years to really flourish so we were hoping that around the 2 year mark we would see better growth and thickening. Many of the trees are dead so we reached out to the company to ask what they recommend we do. Instead of offering to come and see or suggesting replacement trees, the gentleman asked us a series of questions so he could blame us for the decline of the trees. It was extremely insulting and put such a sour taste in our mouths. We would have happily paid for them to come and do more work but will instead be working with another vendor.

Approximate cost of services:
$4,000.00
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