Terrible service, avoid at all costs
TLDR: booked move out cleaning, ended up with huge scratch on hardwood floor
I had booked a thorough move out cleaning service with No More Chores. The cleaners arrived 2 hours late with less than 30min notice before their scheduld arrival time. They asked me to leave my condo so we wouldn’t get in the way of the cleaning - BIG MISTAKE.
I came home to find a giant scratch in my hardwood floor near where the corner of where they moved my couch. I spent a good hour on the phone playing phone tag with their office, with them trying again and again to deny their involvement in this.
They finally agreed to send a carpenter to “fix” the scratch. They just used a marker to hide the scratch slightly (its still clearly visible).
Not impressed, use at your own risk.