Harmony Basements

All we have to say is that our experience with Harmony Basements was Great... from our first meeting with Diego to the final results.

Our meeting with the decor studio coordinator was also very pleasant as the manager and coordinator showed and explained all the options we had and wanted.

We had some ups and downs like any construction company would, but nothing major. we were always in contact with the project manager assigned to us and it was always prompt and efficient communication thought the project.

We now enjoy with family and friend a professionally done basement.
we would definitely recommend to others.

Some of our family has already hire them to do the same quality work as they did in my house.

Keep up the great work Harmony.

We want to start by saying that Harmony basements has provided is with Great workmenship and quality.

My husband and I are very happy with the quality, commitment and respect that Harmony Basements have shown in our home from day one.

From the first meeting with diego We had all the options we needed and wanted. Harmony provided a good fit and design to suit our desire finish look.
Also the selections and the management was always attentive to our request, with great experience Sasha was able to guide us at their decor studio and finalize with best in class finishes.

Something Very important to us was that Harmony did accommodate all efforts to our needs - Wants and design.

Exelent work from Claudio’s team of managers, scheduling and communication was as expected from a profesional company.
It all worked out efficiently and professionally.

Cstomer service and satisfaction is what matters the most to Harmony's team

There were NO unexpected delays or people not showing up. Everybody was in the house as schedule.

We believe that harmony is a company that does what it takes to do the right job.
before they even started the job All floors hallways handrail all steps and dust protection was set up to protect all aspects of the project.

We would definitely recommend Harmony basements to anyone looking for a respectfully treated and professionally finished basement.

Jaimie. Milton

This was our First renovation experience and did not have anything to compare to. How ever our designer Diego has shown all the experience needed to create and accomplish what we had in mind.
In terms of selections it was simple as all the options were available and shown in the decore studio.

The process during construction was conveyed to us in a timely manner although we did had a few days of no progress due to some lead time of materials and inspections, However the project itself turned out amazing.

Our family enjoy it very much.

We have recommended Harmony to others for their quality work done to our basement and customer service provide when needed.

I will try to keep this review brief, hoping not to bore the readers. I signed up to finish my basement in early Sep 2018 with Harmony with expected completion in 6-8 weeks. The project finished at the end of Nov 2018.

Overall, I am satisfied with the final job, although few things could have been done better. The basement looks nice.

I am not entirely satisfied with the process that took to get this job done. At one point, I was even thinking of cancelling the work mid-way and taking legal measures, however, I decided to keep working with the company in good faith. It was also encouraging that the owner of the company tried his best to fix the situation.

Harmony sent 3 guys to do the framing and drywall. This soon turned into a horror show (one that you see in reality TV shows sometimes). These guys totally butchered the work and I have detailed pictures and videos to prove this should it be necessary. The framing was not straight. the Ceiling was caving down in the middle. At one point, they almost tried to skip the sound proofing part. I had to get my mom to supervise them round the clock because trust was broken. The plasterer came and could not fix the problem. The errors were so extensive that another framer was sent to literally redo certain parts of the framing again. Of course, unfortunately not everything was redone so I still have to live with less than a perfect job in some areas of the basement. The plumber also made several errors but finally got the work done.

Moving forward, the plasterer was great, he covered much of the mishap that was left behind by the initial framers. The work was further delayed by a number of days where no one showed up. The flooring, bathroom, and kitchen part was done without much problems. The door casings were ordered wrong, but they immediately rectified this and reordered the right ones. I was not too happy with the flow of communication between the office and the project manager but I guess that happens. The project manager was helpful. I had to be very strict with him to ensure that things got done the way that I wanted them and to ensure I got the quality of work that I paid for. He was accommodating and courteous which was very helpful.

The office manager was very helpful with selections. I wasn't happy when some orders were not exactly as they appeared on the website but she adjusted the price accordingly. There were days when my emails weren't replied promptly or in some cases at all, but this could have been due to frustration on their part since the project didn't go as planned and/or I may have been deemed too demanding. In any case, the platform (Buildertrend) through which communication was done and the work was followed was very helpful.

I learned a lot from this experience and here are a few suggestions:
1. do your research, get consultations from many companies before signing up with one.
2. stay highly involved in your project, especially when you pay so much and/or if you plan to live in the place and enjoy it.
3. take some time off work and supervise the important steps ( framing, drywall, and electrical/plumbing work. essentially the steps that are covered and you cannot see later how it was done.
4. keep documents and proof of the work progress, in case things don't go according to plan and you need to take legal action.

Lastly, I still want to thank this company for finishing the job even though it took longer than expected and was painful at times. I have been quite diligent and thoughtful with the score I gave them. I hope that they read this review and use this as a constructive feedback and not be offended in any way.

First meeting with designer was great. Selection at decore studio was good with many different options.

Perfect finishes at main floor and basement finishing.

Great people to work with honest and on time.

the job was done really well And I'm very happy with the whole construction process. Decore and design selection was great.

Work took longer then expected but the final result was fantastic.
I would definetly recommend harmony basements for anyone looking to have a basement professionally done.

A and A

We understand Contruction is a hard thing to do with limited time and space , However the overall results have been ntothing but satisfying.

Every one on their team from the sales design to the project manager assigned very professional and very knowledgeable.
Everyone did whatever needed to accomplish the beautiful finish Gym and basement we enjoy today , they have turned an empty space to one of a kind play / exercise and relax area.

We would defenetly recommend Harmony Basements to anyone planning to finish a basements professionally.

Vaughan On.

Harmony basements fantastic experience.

I am very happy with the quality, commitment and outcome result that Harmony Basements have shown in my home.
I now know this is a company stands for what they promise and believe. Harmony has added value to my investment with great finishing.
From the initial sales meeting and decor to the management system they use it was noticeable that they have the knowledge to do good work.
I was never kept in the dark when the quote was given to me and there was no hidden fees or added cost.

Over all Great work and because of that I would definitely recommend Harmony basements for a professionally finished basement.

O. S.
Toronto On.

10/10 - will recommend to friends and family. Work started and completed on schedule for our basement renovation project. We are extremely pleased with the end result - it turned out even better than I had expected. High quality materials and craftsmanship a high level of professionalism with contractors and project managers. It was a pleasure working with our Project Manager Seth and our design consultant Sasha. Thanks Harmony!

Exceptional work by Harmony. We interviewed 4 other companies and when we finally met with Harmony, it was an easy decision. Our first POC Mark put together a beautiful design using a really cool 3D design software that was so detailed. We tried just about every wall colour, door styles and even a barn door till we picked the final design. We also determined what kind of electrical wiring we needed to get done like the the pot lights, switches, outlets, etc. A wet bar designed to scale. We were also able to access the 3D video after from their clients portal application. All this gave us the confidence to go with them because we knew that we were on the same page right down to the tee, and there isn’t any ambiguity on what the final build or final cost will be. Harmony has definitely set a high bar for the industry to follow. Excellent work Harmony team!