Renewal By Andersen Of Bc

We needed to replace two priority windows that were leaking. As the house faces at the front it receives the brunt of weather. The windows paint and other exposed structures need more attention over the course of time.

We had ordered windows from other areas of the house before and decided after seeing Andersen's commercials on Global Tv that we would give them a call.

The consulting designer came in and listened to our needs. From there made a proposal and outlined the process to follow. He was up front professional other than feeling a subtle pressure to make a decision that day we accepted his proposal after examining his sample products.

We also were interested in the business terms and offerings and following some careful thought we felt this was the right fit for the right situation with the right product and the right company.

A few days later Dustin the installation manager arrived to verify and take measurements and to confirm an installation date. He too was professional informative and confirmed our needs.

While the installation will not happen until April we are satisfied over all of our decision to have chosen this company for our service/ window replacement project.

Its not cheap nor were we looking necessarily as price only as the major factor. Other elements were taken into account including business terms quality of product and installation timing.

We look forward to our window installation completion and will complete another review once the overall process is completed.

We had three old windows replaced. One involved taking out glass blocks in an on suite. This was done without damaging anything plus it was on the second floor. Mike & Alex were amazing. Cleaned up everything after & explained everything about the windows. Great job you two.

Ivan and Fredrico from Anderson Renewals did an outstanding job installing our new windows. Their expertise and professionalism were truly commendable. Our home now feels more comfortable and energy-efficient, all thanks to their outstanding work. We highly recommend Ivan and Fredrico for any window installation needs!

Could not have asked for more from Dustin and his team. Everyone who we dealt with for the installation of our front patio door were extremely professional, customer focused and prompt in responding to all our enquiries. My family and I will not hesitate to do business with this company again in the future because they make you feel like a valued customer right from the get go.

We just had our large front window replaced and my parents bedroom window, we have already noticed a huge difference with the noise from outside, has cut down way more. The temperature has even been reduced on hotter days. Thanks so much for your help Nick, he was very professional and helpful with getting measurments. Cody thank you for all of you help with a timeline for when to expect the windows. Also huge thank you to Ariel for keeping us updated every month or so letting us know its still getting manufactured etc. Massive thank you to Fredrico Sr. and his team for treating our home like your own, they were very quick in instilation and made sure to clean up after they were done, couldnt even tell they were here. Highly recommend Renewal by anderson team they are the best of the best, and trustworthy. We even got our windows done sooner then expected! thanks guys!

We recently had (14) windows replaced that are facing the water. The team did an excellent job, and any problems that occurred were fixed immediately without incident. Thanks Stephen for coming out late on a Friday before the long weekend to touch up the final install. Reggie and Ariel are great to work with as well.

Mike was great being very careful with his measuring and explaining how the windows would be installed and the difference in the molding to expect.

My lovely team of Ivan and Ivan with the help of Dennis ,for the really big window, were the best crew! They were efficient, hard working, tidy, thorough, and knowledgeable. I absolutely love my new windows and doors!! The whole process, starting with Rob, who sold me on their amazing product, to the lovely ladies on the phone, Ariel and Tamara, and Stephen ,who checked in with us during construction answering questions and offering insights, was seamless. I am totally delighted with my new modern look!!

Jesse is fantastic! He is efficient, got the work done to a high standard. Jesse is polite, respectful, and pleasant to deal with.

The French door set looks amazing!

For the past year or so, Ive been hedging on replacing my Sliding Patio Door. The cost would not be what I usually would spend on a door AND, I didnt know anyone with Anderson Doors whom I could liaison with for reference. So, after having three in nouse interviews with 3 different Reps all working for RBA , I finally got convinced with their Presentation and decided to let them do the Installation.
On the Months and days leading up to the Actual Door Installation, I received up to the minute account of where my Door was and expected day of arrival here in Canada from the US of A. All went exceptionally well. On the day of the actual installation, the two Installers arrived precisely on time, introduced themselves , and began to install Drop Cloths on our brand new carpet. I said to myself this is cool man before they began setting up their tools prior to removing the door. They told me when I asked a question ,that they did not speak much English however, that was not a Liability as these two guys worked with true grit, determination and real professionalism. No coffe breaks, no lunch breaks and indeed no smoke breaks. About a couple of times or so, Staff would phone me to find out how are things going. A couple of hours later Rob their Supervisor showed up on the job and added to the Professionalism. It has been years since Ive guys working together like this. At the end of the day the job was well done, I-was exceptionally pleased to have witnessed such a display of Teamwork with the Office Staff interacting with the guys in the Field. and Customer too. Job site all cleaned up, we all shook hands with a big thank you. Office Staff phoned on a couple of occasions to receive confirmation that we were very happy with our Purchase of a Patio Door by RBA.