We initially wrote a highly positive review for a complete reno of our upstairs bathroom, however, since then the quality has not passed the test of the time. Our sliding door lock was cheap and poorly installed, breaking after less than a year. The pocket door was also poorly constructed causing it to stick in the pocket, damaging the paint job and causing my family great frustration.
Multiple drywall screws have popped and caulking not applied in several areas were not noticed until after we'd paid. Though it was repaired, the severe water leak that resulted shortly after the bathroom was finished, and required removal of cabinetry on our main floor, should have more clearly indicated the direction of the poor quality of work we received.
Consequently, we greatly regret having had Caio and Alpha Renovation complete our renovation and hope this review steers others to more capable options.
- Approximate cost of services:
- Company Response
Hello Mark. We read this with much surprise as we never received any request for repairs other than the leak you've mentioned, which we responded and repaired the issue on less than 24hrs. We stand behind our products and workmanship, so much so that I'd like to remind you that your warranty is still valid. Please feel free to contact us to discuss any issues you have. info@
Dear Gillian and Mark. can't thank you enough for your kind and thoughtful words! Its wonderful to receive such an amazing review! much appreciated!
Looking forward to serving you in the near future!
All the best!
Alpha Renovation Team