Bc's Best Move

Moving & Storage
Surrey BC V4N 5X9
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Reviews for Bc's Best Move

Average customer rating:
9.6 10 (12 reviews)

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Private User
Private User
Private User reviews Maple Ridge, BC
10/10

Great professional movers

Top notch professional movers. We have moved several times over the years and to be honest our experiences have not been awesome. Bestmove truly exceeded my expectations. They were prompt, efficient, professional, respectful and friendly. This is hopefully our last move for a long long time but I would not hesitate to recommend them to anyone who needs movers.

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Company Response

Thanks for the testimonial! It was a pleasure serving you!

AJ
AJ
3 reviews Surrey, BC
10/10

move from surrey to vancouver

Communication via homestars and email with Ryan was prompt. Estimate was clear.

On arrival day, the three men showed up early, were friendly, and did a great job. No stress for me at either location.

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Company Response

It was a pleasure serving you! Looking forward to helping your family and friends in the future! Thanks and enjoy the new home!

Private User
Private User
Private User reviews Victoria, BC
10/10

Residential move

Moved from Surrey to Victoria. Drew & his team were efficient, courteous & polite. They came earlier than originally scheduled when plans changed. Loading & unloading was completed so quickly. They really eased a the stress of moving day. Definitely recommend

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Company Response

Thanks so much for the testimonial! It was a pleasure working with you! Enjoy Victoria!

Private User
Private User
0 reviews Toronto, ON
10/10

Movers

This was my first time moving with a company and I was recommended by a friend. Drew and Matt were very friendly and professional. They were very organized and asked beforehand what should go where and made sure none of my belongings were demanded. Would definitely pass on the recommendation and use them again in the future!

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Company Response

Thanks for the great review! It was a pleasure working with you!

Private User
Private User
Private User reviews Toronto, ON
8/10

Service

From the moment I called this company they were kind and courteous. They arrived promptly on schedule the day of my move and took very good care of all my belongings. This is one of the most professional moving companies I've ever had the pleasure of using. I will continue to recommend them to anyone in need of a moving company.

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Company Response

We appreciate your business and it was a pleasure serving you!

matthewapproval in Surrey
matthewapproval in Surrey
0 reviews Maple Ridge, BC
10/10

Residential Move

Normally my family and I tough it out when we move. And usually try to convince some close friends to help with the move. Are family is at the size now that we just simply need professional help. Thank you so much to Ryan and his guys for making this move so easy and fun! I never thought moving could be a stress free experience.
I would recommend B.C’s Best move to anyone!

1 of 1 people found this review helpful.
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Company Response

Hey Matt! Thanks for the review. It was pleasure serving you and your family! Enjoy the new home.

Loren in Surrey
Loren in Surrey
4 reviews Surrey, BC
10/10

You Can Trust BC's Best Move!

We just used BC's Best Move for the third time. It's a great company with great employees. Each time we have moved with them, we have been able to put our full trust in the team to take care of our belongings. They are efficient, professional and courteous. We would highly recommend them to anyone.

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Company Response

Thanks Loren! We always appreciate your business! Enjoy your new home!

RLee in Vancouver
RLee in Vancouver
1 review Vancouver, BC
7/10

Brought a 5 ton truck instead of the 1 ton necessary. Cost us an additional $500. Fail to respond after move.

The two movers that came were very nice and courteous but I feel the company did insufficient research prior to the move and became very unresponsive afterwards. They brought 5 ton truck for a small 2 bedroom apartment which in turn required them to park a block away because they couldn't fit it into the garage. The entire load filled maybe 1/4th truck and because they brought a truck to move the size of a house when our quote specifically said a 800 sq ft apartment; It could have been done with a 1 ton truck. We ended up paying an additional 3-4 hours on top, meaning it almost doubled the price of the original quote. We chose them because of a nice hand written card as I sold my old place. We reached out after the move to try and discuss where this miscommunication could have gone wrong and Ryan Holland, who booked our move initially, suddenly became unresponsive.

Update: Was contacted by the owner and compensated two hours of labor.

Review has 1 previous version
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Company Response

Hi there,

Thanks for sharing that our movers were nice and courteous and that they managed the move without any damage. Upon receipt of your initial email, a call was made to the driver of your job. We wanted to get a full picture of the move. I asked him to reach out to you and make things right. He said he left you a message but you did not return his call.
We have done hundreds of small moves with zero issue about parking. Our company only has 5 ton trucks but never have a problem parking out front of buildings. In this particular move we were asked to move our truck multiple times.... once by the adjacent buildings manager and another by bylaw enforcement. This forced us to move our truck to the location you're upset about. We tried our best to have a smooth move and efficient move. Expect a phone call directly from the President of the company on this matter.

Kind Regards

simongregory270
simongregory270
1 review Abbotsford, BC
10/10

House move

Sean and the team did a terrific job. They were very friendly, helpful and willing to do whatever it took to make the move easy for us. The whole experience from booking with Ryan to the guys on the day to follow up questions were handled very well.

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Company Response

Thanks Simon it was a pleasure working with you!!

Nicole F.
Nicole F.
1 review Surrey, BC
10/10

Local move

Both movers were extremely professional and hard working. Considerate of possessions. I would definitely recommend BC Best Moves.

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Company Response

Thanks Nicole! It was a pleasure serving you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bc's Best Move

BC's Best Move is proudly serving the Lower Mainland. Our business is our livelihood but it is also so much more. BC'S Best Move was started to fill in a void in the current market and to make a business that the people of Surrey and surrounding areas can place their trust in. Over the years we have never lost our commitment to our clients and that is what has allowed us to succeed in a very competitive industry. We stand committed to our purpose as we stand committed to the people of Surrey and surrounding areas.

CATEGORIES
Moving & Storage
WEBSITE
http://bcsbestmove.com/
YEAR ESTABLISHED
2013
PAYMENT METHOD
VISA, MASTERCARD, CHEQUE, CASH
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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