Had a big problem with 3 year old Samsung Range Oven. Man with a Wrench was the agent used by the warranty company. I was surprised at how responsive Man with a Wrench was from first contact to the fix. Dealt with an excellent agent on the phone - Chris who told me that I would be contacted the next day by the local service tech - Andy. Andy diagnosed the problem, the warranty company approved it and within a week the part had come in and Andy replaced the main board. Andy was great. Whether I have a warranty or not I will use this company again. They are excellent and for my experience, very honest. Thanks guys for the great work!
- Company Response
Thank you for the great review!
It is great to hear that Chris and Andy were able to assist you with solving your appliance issue. We strive to remain professional, courteous, and knowledgeable to achieve the best possible results on all of our repair projects.
If you have any other appliance, plumbing, HVAC, or electrical issues and require assistance, please let us know and we will be more than happy to help.
Team Man With A Wrench