I requested a video consultation to repair a dryer control dial. Within a few minutes, Man With a Wrench advised me what part I needed to order and how to order it. This service was provided absolutely free of charge. I hope that this business practice will be continued, perhaps offering a video consultation at a lower rate, to be followed, if necessary, by an in-person visit at a higher rate. That would be a wonderful business model, from a consumer perspective. I highly recommend this company.
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- Company Response
Thank you for the great review!
Our virtual diagnostic tool is used for exactly that: a quick consultation to help you repair the issue yourself, and if not to then provide you the information that you require to order the part or have one of our technicians come out and complete the repair for you. We are happy to hear that we were able to help with your dryer repair without the necessity of coming out!
Team Man With a Wrench