Private User reviews Brampton, ON Joined 2016/06/01

10/10

Kitchen Faucet Replacement! Amazing Job done by Nazar!

Plumbing review in Brampton

08/27/2020

I tried to change my kitchen faucet myself, which quickly turned into a disaster! I quickly hoped on to Homestars to find someone who can help me with getting the job done. After reading reviews I really appreciated the innovative way Man with a Wrench were using ZOOM to troubleshoot with their customers and be available to answer questions and book the work that needed to be done.

I spoke with a member of their team who booked me for an appointment to have someone come to my home. Nazar was the assigned plumber for the job. He called ahead of his appointment time to let me know he was on his way and when I could expect him. He arrived on time and was very gracious to answer all my questions. The job was done so well and I am so happy to have the new kitchen faucet installed.

Nazar was so courteous and really did a great job! Without question I would use Man with a Wrench again - end to end it was a great experience.

Job Price

Approximate cost of services:: $1.00

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Company Response

Hello,

Thank you for the perfect 10-stars review. It is great to hear Nazar was able to resolve your plumbing situation efficiently and effectively. We are also delighted that we were able to respond to your call right away and fix your kitchen faucet. Please feel free to contact us if you require any further repair help for plumbing, appliance, or HVAC. Don't forget to also share Man with a Wrench to your family and friends so we can help them too. We are happy to serve!

Thank you,
Team Man with a Wrench

More about Man With A Wrench

We are committed to providing an excellent service across Toronto, GTA and nearby regions. In our decade of experience, we have learned that you can get your appliance, HVAC, electrical and plumbing issues repaired quickly, effectively, and relatively inexpensively. Our specialty is to provide quick solutions to all your appliance, plumbing, HVAC and electrical repairs and to achieve the highest possible customer satisfaction from our services. Our punctual and friendly staff will always provide budget-friendly repairs.

WHY DO OUR CUSTOMERS LOVE US?
"Slow is smooth, smooth is fast." This is our motto because we take exceptional care in locating your appliance and plumbing faults to have them fixed within the shortest possible period. We encourage our customers to watch us as we perform the repair and to ask as many questions as possible while we are on site. This will ensure the best service on the market because you will be educated on all of your appliances at no extra cost.
Man With a Wrench always provides an above and beyond service because we do not simply tackle the problem at hand. We also find its underlying cause. Most importantly, we provide our customers with education as to how to prevent such problems from occurring in the future. Our budget-friendly repairs are second to none and we will provide you with quick solutions to all of your appliance repair needs. Our goal is to delight you with our service. If you don’t go shouting from the rooftops how happy you are with your service following a work order, we will be very disappointed, for our business runs on word-of-mouth referrals and we strive to ensure you’re happy enough to tell your friends about our service

WHAT APPLIANCE REPAIR SERVICES DO WE OFFER?
We will repair any major appliance and any major brand for:
- Refrigerators repair
- Stove repair
- Oven repair
- Washing Machine repair
- Dryer repair
- Dishwasher repair
- Microwave repair

We repair all makes and models, we even repair Miele appliances! Other brands we service regularly: Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic Chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis - IF THE Brand is not on the list WE CAN DO IT (we just missed it).

WHAT PLUMBING SERVICES DO WE OFFER?
- Toilet repair
- Drain cleaning
- Plumbing repairs
- New installations (sinks, toilets, showers)
- Water pumps
- Water heaters
- Frozen pipes
- Re-piping
- Burst Pipes
- Leak Detection
- Inspections

We service Toronto and all surrounding areas. That includes: Toronto, Whitby, Oshawa, Pickering, Scarborough, Markham, Aurora, Newmarket, Brampton, Bradford, Oakville, Mississauga, Etobicoke, North York, East York, GTA, Burlington, Barrie, Innisfil and all of the cities that surround the cities listed

We look forward to servicing your appliance and plumbing HVAC and electrical repair needs!

CATEGORIES: Appliance Repair
PRODUCTS: Fridges, Oven, Range, Stove, Cooktop, Refrigerator, Freezer, Dishwasher, Washing Machine, Dryer, Microwaves, Gas Dryer, washer, gas stove, gas range, hood vent
SERVICES: Refrigerator repair, stove repair, oven repair, Gas stove repair, Gas oven repair, washing machine repair, dryer repair, gas dryer repair, dishwasher repair, toilet repair, drain cleaning, plumbing repairs, new installations (sinks, toilets, showers), water pumps, water heaters, frozen pipes, re-piping, burst Pipes, leak Detection, inspections
BRANDS: Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis
SPECIALITIES: Appliance Repair Plumbing HVAC Electrical
WEBSITE: http://www.manwithawrench.com

YEAR ESTABLISHED: 2015
NUMBER OF EMPLOYEES: 4
RETURN POLICY: 100% Satisfaction Guarantee or Your Money Back
PAYMENT METHOD: All Major Credit Cards, INTERAC, e-INTERAC, Cash
LICENSES: All of them
LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
WRITTEN CONTRACT: Yes
WARRANTY TERMS: Up to 1 Year Repair Warranty

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.7 10 (291 reviews)

AJ Harris from Ottawa

4 reviews Ottawa, ON Joined 2015/01/06

Customer service done correctly

Ottawa

10/08/2020

Company was very responsive and priced competitively. They sourced the part and provided a technician very quickly.

The actual technician visit wasn't great. The work was done and the appliance worked as expected afterwards - but the visit itself left a lot to be desired and I told them so.

Alex, the owner, contacted me right away - was extremely professional and helpful - and turned my experience right around. I am quite impressed and I have no hesitations in recommending this company. I will certainly be using them again in the future.

Approximate cost of services:: $400.00

Thank you very much for your honest review. We are so sorry that the technician did not provide you with our promised level of service while onsite. We are always improving and addressing every situation with our technicians to ensure they are always training and getting better. We are glad we left the appliance in working order and delivered the service from our dispatch team. We always take responsibility for our shortcomings when they do happen and we are happy that we were able to provide you with a good solution that satisfied you.

The next time you use us we promise to give you the entire experience as it should have been from the start.

until next time,
The Man With a Wrench team

Private User reviews Toronto, ON Joined 2020/10/06

Truly recommend it

Toronto

10/07/2020

I used this service and extremely glad about it, master replaced my plumbing - a toilet bowl with a barrel, everything is high quality and promptly, I recommend particular this service for everyone!

Approximate cost of services:: $250.00

Thank you for recommending Man with a Wrench. We are happy that you got satisfied with our plumbing services. Looking forward to serving you again. Feel free to contact us in case your appliances will require fixing, or even for plumbing or HVAC repair needs. Please don't forget to share it with your family and friend so we can serve them too.

Team Man with a Wrench

Ricardo in East York

2 reviews Toronto, ON Joined 2011/05/19

Virtual diagnostics of dryer

Appliance Repair review in Toronto

10/02/2020

I received a free 20 minute virtual diagnostic service. Alex was extremely knowledgeable, helped me diagnose the problem, which meant I don't need their service. Indeed, nothing is wrong with the dryer, the problem is a clogged exhaust vent that requires a different type of technician. Thanks for the knowledgeable and honest service -- an example for others.

Approximate cost of services:: $0.00

Hello Ricardo,

Thank you so much for leaving a review! We’re happy to hear we were able to help you diagnose the issue with your dryer through the help of Alex and our virtual diagnostic tool. We look forward to servicing any of your future appliance repair, plumbing, HVAC, and electric needs! Please share this with your family and friends so we can help them too.

Thank you
Team Man with a Wrench

Susan

3 reviews Vaughan, ON Joined 2012/05/02

Virtual call

Vaughan

09/01/2020

I had a virtual call with Alex about my Miele dishwasher. He was extremely knowledgable and explained things to me clearly. He was patient and took the time needed that was necessary to explain things to me in detail. It was a very useful service

Thank you for taking the time to write us a review. I am glad we were able to help you with your dishwasher through the help of our Lead technician Alex. Our virtual diagnostic tool is our way to help and give back to the community in this current time. Feel free to contact us for your appliance repair or even for plumbing, HVAC repair if the need arises. We'll be more than glad to help.

Thank you,
Team Man with a Wrench.

Paul

1 review Ajax, ON Joined 2020/08/28

Excellent Service - Refrigerator Repair

Appliance Repair review in Ajax

08/28/2020

Timely response from online request and quick follow-up providing service date options within the following 3 days. So impressed! Chris kept me aware of his arrival, asked great questions and quickly diagnosed the problem. He took the time to dis- and reassemble the refrigerator and just that fast the problem was solved. He was courteous, friendly and followed pandemic protocol. I’m so impressed and will definitely recommend and certainly use Man with a Wrench again!

Thank you for sharing your experience, Paul. We are happy to know that you got impressed with our services with the help of our technician Chris. As we aim to be the first choice in this field, we make sure that our technicians arrive on time and follow safety protocols. Thank you for choosing Man with a Wrench! Feel free to always contact us for your appliance, plumbing and HVAC repair needs. Please share it with your family and friends so we can help them too in case the need arises.

TimOpel

11 reviews Toronto, ON Joined 2020/07/24

Dishwasher Mounting

08/25/2020

Moved into a new house and noticed that the dishwasher wasn't mounted properly. Checked around Homestars and landed on Man With A Wrench. The order process was a bit slow but picked up after I followed up. Online payment was easy. The technician was very good on the day. Arrived right on time and finished up quick!

Review has 1 previous version

Approximate cost of services:: $200.00

Hello TimOpel,

Congratulations on your new house! It's our pleasure to assist you in solving the issue with your dishwasher. It is now one less thing to worry about as you settle to your new home. Please don't hesitate to always reach out with Man with a Wrench for your appliance repair, plumbing, and HVAC needs.

Private User reviews Toronto, ON Joined 2020/08/21

Virtual diagnostic of washing machine

08/21/2020

I am very impressed with the free 20 minute virtual diagnostic service. Alex was very knowledgeable, explained things well, saved me what would have been a pointless repair visit and contacted Miele on my behalf and arranged for them to contact me about a new machine to keep me as a loyal customer.
I’ll certainly be using Man with a Wrench for all my appliance issues and will try them for HVAC.

We are pleased to know that you were impressed with our service. Alex and Man with a Wrench work hand in hand as we aim to help our community during this difficult time through our free virtual diagnostic tool. Please don't hesitate to share your awesome experience with your family and friends so we help them not just in appliance repair but even with plumbing and HVAC repair needs.

Vikas

1 review Oakville, ON Joined 2020/08/07

Great honest advice, very knowledgeable

Oakville

08/07/2020

Alex is not only extremely knowledgeable, he is also great at explaining things and breaking them down for me. Went above and beyond to help me out. Would definitely recommend them to everyone.

0 of 1 people found this review helpful.

Hello Vikas,

Thank you for taking the time to write a great review here. We are happy Alex was able to assist you. He is truly one of our dedicated and fearless technicians on the field. Please don't hesitate to share your experience with you family and friends so we can help them too.

Thank you,
Man with a Wrench

Piter Smith

1 review Toronto, ON Joined 2020/07/28

Washing machine repair

07/28/2020

The washing machine has broken down, the warranty has expired. We decided to contact the master because it’s a pity to throw it away. As soon as I sent the application I was immediately contacted. The master arrived the next day and quickly figured out the problem, as well as gave useful recommendations so as not to face same issue in future. As a result, everything was completed quickly and inexpensively.

Approximate cost of services:: $100.00

Thank you Piter for your review. Its always best when the issue can be resolved immediately. We do our best to be stocked with parts and ready for action no matter what the challenge. We are very happy that this worked out in your favor and we were able to save the patient. May the machine live a long life.

Thank you and have an amazing day

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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