It was high pressure sale, but only after it was installed we were told that there will be debris collected at the gutter guards. We didnt not realize until after heavy rain, those areas are flooded with down pour rain goes to everywhere in my roof and down to front of my entrance. Still with this, we called them to clean up those debris, since its free were able to solve the problem every 6-12 months. Friendly staff to cleanup the debris for free until they start charging this year. They first asked for $95 plus tax, I said no because it was always free before and clearly its their design issue, they should be covering the costs. Then they negotiated to $60, I thought this is getting unprofessional. This made me regret the decision of installing this completely, please do not even think about this service, its expensive and causes damage to your house, plus now the maintenance service will cost you more $$$.
- Company Response
Customer satisfaction is our priority. If you haven't already been helped, please call 800-749-4566. We appreciate your cooperation as well as the opportunity to resolve this for you.