Full gutter protection - broken contract
I had a Sales rep come out to quote me on full multi-level gutter guard installation. He spend an hour or so taking photos and writing information down. I got a call a few days before the planned installation asking if they could install a few days early (I agreed). He sent someone out with the wrong color gutter protection who could not complete the job. On my planned installation date, an installation manager came out and said they’d be back to me the next day. When I didn’t receive a call, I called in and was told that I would either have to pay for the rental of a lift (approximately $1100) or wait until spring. Needless to say, very unprofessional.
- Approximate cost of services:
- $5,800.00
- Company Response
Thanks for taking the time out to leave us a review, David. Your satisfaction is especially important to us and we sincerely apologize for your experience. Please contact us at 800-749-4566 to share any additional details so we can help you directly.