Abbas and his team handled a relatively difficult deck repair project extremely well. Abbas understood the requirements and provided some good suggestions on how to improve the overall result.
The team was polite, professional, did an excellent job, and kept the work area clean the entire process.
I would recommend WATD Group for any unique/creative deck repair jobs.
We had a wonderful experience with Ward group!
They were super knowledgeable and provided great support to us all along the way, from design to material choices to finishing touches. The project management aspect was great, we always felt like we were informed about the process and the upcoming steps. The site was left really clean, which was important to us as we were living there during the renovation and had a baby at home.
Will definitely be contacting them first with our next job!
The time had come to update this nearly 100 year old home semi in the Beach. I used HomeStars to research and then reach out to my selected contractors; HomeStars then added a few of its one, and one was Ward Group. Great first meeting with Austin and Andrew, and while their ultimate quote was slightly higher than others I received, they brought something to that first meeting that none of the others did and that was critical thought to what I wanted to do. A lot of "yes no problem" from the others; Austin and Andrew noted where what I wanted to do might cause real issues.
In a nutshell this was a gut of upper and main floors; resizing and complete rework of upper floor bathroom; new staircases; excavation, underpinning and full finishing of basement, including new 3-piece bathroom; new front porch and yard landscaping.
A great level of communication and workmanship was brought to this project, from the architect and engineer to Shawn, Tommy and AJ on the ground, all of whom took care in what they did and where they were doing it, including in all dealings with my neighbours, about which I can't express enough gratitude. They also worked well with the designer for the project; no butting of heads. All was was done safely and as promptly as could be done during COVID, timing was only thrown off slightly. And aside from a couple of blips that the house itself threw into our plans where something needed adjusting, all of the changes in the work scope came from me, so no negative surprises at all, only positive.
I'd highly recommend this crew for anything you're planning, big or small, but they're on to my deck next!
It was a pleasure working with you from start to finish, turning a classic old beach semi into a fully renovated, and beautiful space. Thank you for the in-depth review, I have shared the notes with the rest of the team. All of which were very happy to hear your appreciation, and had a great experience working with you. Old homes bring lots of character and Im glad we were able to create the space you desired. Again, thank you for the kind words.
Give us a call when you are ready to start the back deck project!
Fantastic workmanship and attention detail!
From quote to completion The Ward Group team brought professionalism and commitment to the project.
Andrew and Austin were always available to discuss items as they came to light. Shawn/AJ were a pleasure to work with on a daily basis.
Project included a full gut of the main floor, moving kitchen, installing new bathroom, new staircase, flooring on main floor and upstairs. As with any old home, surprises were hidden behind the walls, but these issues were handled with ease.
Thank you to the whole team, I love my new space.
Looking forward to working with this group again on future projects.
I will be definitely recommending them to anyone who asks.
We hired Ward Group to fix some damage to a basement beam that had been damaged by termites, and deal with someone else's unwise construction choices that resulted in mold growing on the drywall. In the end we replaced more than half the basement drywall, including remodelling a bathroom (back to its original state), rebuilding a window box and numerous other small items in the basement.
Ward Group's leaders and staff were professional throughout. They did very good work. Team leads were doing supply runs while the staff kept working - very good to see.
They were good to work with, even giving rebates when the work turned out simpler/less complex than originally envisioned. That is a first for me, and is one of the many reasons I have no problems recommending them.
Thank you for taking the time to write a review, It was our pleasure working with you! Your family can now sleep with ease knowing there's no longer any structural issues due to pesky termites, all while having a newly renovated basement to enjoy!
We wish you all the best & look forward to working with you again in the future!
Ward Group Team
I was extremely satisfied with the quality of the new front porch built for by the Ward Group. When we ran into a couple of unforeseen problems, they immediately provided optimum solutions without any fuss... it was joy to work with such a professional group of people. The team was reliable, polite and respectful of my property. While the price was a bit higher than some of the other quotes, the work done was of very high quality and exactly what I wanted. I would be happy recommend them and will definitely keep them in mind for future projects.
It was our pleasure working with you on your front porch rebuild! We hope you enjoy the new space for many years to come! Thank you for the kind words, and ill be sure to pass on the message to the crew! All the best, and look forward to working with you again in the future!
Austin, Andrew, Shawn, & the rest of the Ward Group team!
We have had a great experience working with Ward Group. Andrew, Austin and the whole team have been fantastic to work with.
When we solicited bids for the reno work we did on our house, Austin was prompt, professional and easy to work with. Throughout the project they listened to what we wanted and provided a number of valuable suggestions on how to accomplish that.
They were also clear with us when there were aspects of the reno that could not be known until drywall started coming down and the ‘guts’ of the house were visible.
They provided us with a detailed budget for the work and whenever we made changes to the scope, Austin did a great job documenting changes and updating costs so that there were no surprises.
We have recommended the Ward Group since they finished working with us and we are looking forward to the next project we have to work with them.
Hey Stephen & Kristen,
It was a pleasure working with both of you, from design ideas to execution. Thank you for the detailed review and insight into our operations. We wish you nothing but best for your growing family! Thank you for the referrals, and we look forward to working with you in the future!
(Special thank you from Shawn & Glen for the coffee and donuts, these small acts of kindness truly make a difference!)
Ward Group Team
I put out a call for a contractor on short notice to renovate a bathroom after we closed on our first house. I met with Austin from Ward Group and a couple of other contractors but I was immediately impressed by Austin’s demeanour. He is really pleasant, as well as a good communicator. His quote and time frame came in higher and longer than the others but I decided it was better to go with him and his team. I figured there would be fewer delays and surprise budget jumps that I’d heard so much about, and I am pleased to say that I was right.
I ended up adding a few things to the original project scope. Austin handled change requests very well, and made sure to provide updated contracts. He kept me informed frequently and responded to all of my questions in a reasonable time frame. (Sometimes I felt bad asking something knowing he was going to respond on, like, Saturday night.)
The subcontractors’ work is good - not flawless - but I do note that Austin is committed to satisfaction and making things right as much as possible.
Bottom line, if you’re looking for someone who is professional and on the up and up, give Ward Group a call.
Claudia, Just wanted to say it was our pleasure working with you, We appreciate your honest review regarding how we handle our company and your feedback regarding Austin's demeanor. We believe in being upfront and honest with our clients. We appreciate that you can recognize this, renovations can be stressful and we try and make the homeowner at ease while the work is being carried out. We hope your enjoy your newly renovated bathrooms for years to come and your beautiful home in a great neighborhood! All the best for 2019! We look forward to working with you again.
My Cottage had been a family cottage for many years and that it needed extensive renovations that included structural reinforcement , full interior renovation also included the bathroom, bedrooms and living room.
I was very pleased with Ward Group and their professionalism. They were very polite honest and got the job done right. Most other companies I have used in the past were not the best to deal with and more or less a hassle. With Ward Group I felt comfortable when being onsite with the team and not pressured at all. I honestly enjoyed their company and even more the work they did to the cottage.
I will be contacting them for future renovations and will recommend to anyone looking to have some work done.
Thank you so much!
It was our pleasure working with you on the family cottage. Restoring certain historic elements all while updating the space and bringing it up to building code. We hope your family enjoys the space for many years to come. Ill be sure to get in contact with you next summer regarding the exterior work. All the best.
Ward Group - Construction | Structural | Renovations
We specialize in Renovations, Additions, Underpinning, Structural Rehabilitation, Open Concept Designs, Demolition, and Removal of load bearing walls/beams. Servicing both residential and commercial construction markets. With over 20 years of experience, we are fully Licensed and Insured.