Perry Rose Tree And Landscape

Tree Service
Richmond Hill ON L4C 1V4
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Tree Service
Perry Rose Tree And Landscape
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67%

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Reviews by rating (past 12 months)

Reviews for Perry Rose Tree And Landscape

Average customer rating:
6.9 10 (24 reviews)

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Rick
Rick
0 reviews Richmond Hill, ON
10/10

Tree Removal and Pruning

We have used Perry Rose twice in the last two years for tree removal and pruning. We were very happy with the work which was completed as quoted. James and his team were very professional were very nice to work with. We would highly recommend them.

Y Bani
Richmond Hill

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erin.kelly15 in Thornhill
erin.kelly15 in Thornhill
6 reviews Vaughan, ON
10/10

highly recommend

We'd definitely hire Perry Rose again. We hired them to plant yew hedges and they did a great job. Their price was extremely reasonable compared to other companies. They arrived on time with healthy plants and left the property neat. Highly recommend

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Ajith in Newmarket
Ajith in Newmarket
1 review Newmarket, ON
10/10

Excellent Service, Great guys to work with

I have used Perry Rose twice in the last two years in Newmarket - first to prune two overgrown trees last year and then just recently to cut 2 trees down. During both jobs, the team did a great job, was very pleasant to work with, arrived when they said they would and did a great job overall. James , the owner, is a great guy to deal with and quick to respond to enquiries. Gives you upfront pricing, tells you exactly what he will do and cleans up well after. Both my neighbors have also used their services. I highly recommend Perry Rose to anyone who wants to work with a great bunch of good, honest guys.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Multiple projects

Disregard the negative reviews. James will respond immediately to your inquiries or concerns and deliver work that is next to non. Thanks for your great service and work James. I highly recommend Perry Rose Tree And Landscape. 10 out 10!

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nick
nick
2 reviews Richmond Hill, ON
0/10

Tree planting

They cheaped out on the trees. They didn’t plant them deep enough so they didn’t make it through the winter. I called Multiple times in the spring and I’m still waiting. Their customer service is terrible. I wouldn’t recommend them.

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Company Response

Thank you for taking the time to write this review; your feedback is important to us. We sincerely apologize that this occurred. We purchase trees of the highest quality exclusively from the Beech Nursery West, a wholesale nursery in Schaumburg. As we purchase product from a wholesaler, we are unfortunately unable to offer a warranty on individual trees. Despite our best efforts to ensure trees are planted correctly, there is an inherent risk in the industry of planting live things as there are a multitude of factors beyond our control that influence outcomes over time. We do our best to explain to homeowners their responsibility and care instructions once the tree has been planted. Nevertheless, we are sorry to hear you are unhappy with our services. Due to the pandemic, we were not operating for a certain period of time as part of our services were not deemed to be essential. We apologize in the delay for returning your call. Please send us an email with your personal information to: perryroselandscaping@gmail.com, we will be in contact to make a remedial plan.

Private User
Private User
Private User reviews Toronto, ON
0/10

Don't hire Perry Rose

We hired James and his team to re-level our interlocked driveway. James was very professional and eager for the job. He assured up (and shared reviews) that he was capable of taking on the job. However, the job proved more than he could handle. The driveway came with a 1 year warranty. Almost right away we saw sinking in the driveway again. We called James, and he promised to come and fix the driveway. Two years later, we are still waiting. We call, and our calls go right to voicemail. He has blocked our numbers. Our next step will be to file a claim with small claims court.

1 of 1 people found this review helpful.
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Company Response

Thank you, your feedback is important to us. We sincerely apologize that the service provided did not meet your expectations. There must have been a miscommunication as we do not offer warranties for Lift & Relay services, since we do not provide the stone and work with the old stone as is. Due to the COVID-19 pandemic, our company has been restructured and we are no longing providing this service. Nevertheless, we hope to offer you assistance by providing you with a referral to another company. Please email us at perryroselandscaping@gmail.com

bruce
bruce
1 review Newmarket, ON
10/10

tree and stump removal

James, Brayden and company very professional prompt, efficient. Worked with interest, safely and cleaned area to expectations. Guys were great with my grandchildren . My highest recommendations to Perry Rose.

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Company Response

Thanks, Bruce!

Samantha
Samantha
14 reviews Richmond Hill, ON
10/10

Extremely professional

Extremely professional. Hard working! Cleaned up property so nicely.
Did a great job placing a swing rope up. Very pleased with how the Tree looked after trimming such large branches. i highly recommend.

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Sher in Newmarket
Sher in Newmarket
6 reviews Newmarket, ON
10/10

Pruning of trees and bushes as well as weed control

James and his crew were very professional, they answered all my questions and listened to my requests with great feedback.
I would recommend them to my family and friends, in fact I have them coming again to do other work for me on my backyard.

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Company Response

Thank you for the kind words Sher!

justin l.
justin l.
11 reviews Richmond Hill, ON
10/10

Great results for tree trimming and removal

James and his crew did a great job on removing branches (two of the trees were touching hydro lines) which were hanging over my house. They also removed two small trees from my backyard. They were very efficient and cleaned up my front and backyard really well. I will be using them in the spring for some landscaping work. Thank you James and Brayden!

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Company Response

Thanks Justin!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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