Absolutely positively without question we will always higher On Star Windows and doors for all our windows and doors needs. We have in the past purchased windows and installation from other *VERY REPUTABLE LARGE COMERCIAL* companies that also have good ratings on Home Stars and we truly truly wish that we had gone with On Star Windows and Doors instead. They were 100 times better than the other companies when it came to:
1) Customer service
2) Care of detail and patience during the planning phase
4) Superior care in all the details and overall quality of the installation
We learnt from past bad experience that buying windows and doors is WAY more than just picking out the windows with a high energy rating and looking for a good price from a good company. There are so many more things that are extremely important. On Star Windows and Doors delivered on all aspects of the process and far exceeded the competition and our expectations. All of the big windows and doors companies are relatively competitive with one another on price but On Star's customer service and quality of installation sets them far apart from the others. We would gladly play a premium for their superior customer service and professional and perfect installation but their prices are also very competitive with the other companies. As such, you are getting a much higher quality installation and experience with On Star.
Thanks so much Vhlad and all the team of installers from On Star. It is so nice to work with a company that understands the importance of customer service and customer satisfaction in today's day and age of house renovation projects in the GTA.
- Company Response
Thank you very much for your honest opinion. It was a pleasure to work with you!