Ice Air Heating And Air Conditioning

Heating & Air Conditioning
Oakville ON L6M 0B9
Write a Review
Write a Review
HomeStars
Heating & Air Conditioning
Ice Air Heating And Air Conditioning
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Ice Air Heating And Air Conditioning

Average customer rating:
10 10 (21 reviews)

Sort by

DM in Toronto
DM in Toronto
3 reviews Mississauga, ON
10/10

Excellent Customer service!

We've had Chris come in and help us in a jam multiple times over the years - at our rental and as well as our main residence. Chris is so easy to work with - not pushy and returns our calls quickly. Our heater died back in February and he came and installed a new heater within days. If that isn't customer service I don't know what is! We continue to call Chris as our go-to AC/Furnace guy as it doesn't get any better.

Was this review helpful?
Private User
Private User
2 reviews Mississauga, ON
10/10

Furnace and Air Conditioner Replacements

Chris walked us through a variety of options and price points to replace our home's original 37 year old furnace and 19 year old air conditioner.

We are very pleased with the level of care and detail put into the installation of both new systems.

If you care about fit, finish and quality workmanship, Chris brings his A game to your home with every visit.

Overall, Chris offers top notch service, quality brand name products and fair pricing.

Our home comfort has improved 10-fold and can count on Chris making himself available and responding to service requests and general questions after the installation.

Was this review helpful?
Company Response

Thank you Jeffrey, it was a pleasure working with you! What a great client to have!

Troy from Toronto
Troy from Toronto
5 reviews Toronto, ON
10/10

We are now warm and cozy!!!!

We are doing a huge renovation on our home. We are adding a garage with a TV room and bedroom over top of it as well as turning our basement into a 2-bedroom basement apartment. Because of this we needed a significant amount of new duct work to provide adequate heating and cooling to the new addition and make sure that the basement was not freezing like it was before. It is amazing how good duct work can improve the temperature of a basement. Chris and his team were simply amazing. Chris came as a referral from one of my other contractors (Tom) and I was not disappointed. He was the best. He was flexible, helped resolve problems, explained everything to me and they always finished the job earlier than expected. They were a great bunch of guys to talk and joke with as well, which made the experience amazing. We cannot say enough about how happy we are with them. If you need new duct work, Chris is your man. You will not be disappointed. Thanks Chris

Was this review helpful?
Company Response

Than you so very much for the kind words Troy, much appreciated!!! Glad to hear you are happy with our work and the results, with our 20+ years in the HVAC industry there are some definite do's and dont's when it come to this try of work to ensure everything is running well!!!
Enjoy your new space, stay comfortable!!!

Ellen
Ellen
6 reviews Mississauga, ON
10/10

New furnace and air conditioning

Chris has been keeping our ancient furnace and AC functioning for the past few years, finally time to put in new units. Excellent quote and education on the details. In 2 days they efficiently removed the rusted 20-30 yr old furnace &ac, cleaned up pipes, allocated new exhaust, installed new units including a 1 yr filter. We couldnt be more pleased with the service and results. Highly recommend!!

Was this review helpful?
Company Response

Thank you Ellen for the kind words!!! It was our pleasure taking care of your system for you and your family. We hope you enjoy the new comfort system along with all the energy savings. And yes, only once per year for replacement of the filter, one less thing to worry about!

S. Taylor from Mississauga
S. Taylor from Mississauga
3 reviews Mississauga, ON
10/10

Residential Air Conditioning Installation

Chris and team did an excellent job with our air conditioning installation.

We had an unusual setup in our house where the attic had a standalone aircon setup, including bits hanging in the garage, and our main furnace was separate - two sets of ducts, two thermostats. Our goal was to remove the existing ageing and problematic standalone AC and have someone integrate new AC with our existing furnace.

We have had companies previously come out to look and estimate this work, and because it wasn't super straight-forward, these companies declined to make a quote. Chris didn't hesitate. On the first visit he set about understanding our setup and brainstorming approaches to retrofit AC given the tight available space, and quickly supplied a reasonable quote which we accepted. Satisfied with an approach, he came back one more time for some detailed measurements to confirm tech aspects with the manufacturer and to have custom sheet metal parts built, and within a week or two was back with his associates to do the work.

They completed the work in exactly the time they estimated, neatly and cleanly. All of our furnace modifications are obviously done with attention to quality and detail - it all fits together nicely, gaps are filled, and pipes/power are thoughtfully run and secured. The outside unit is neatly installed and secured as well. The new return that he cut in to our floor to enable better airflow (even rerouting some wires and water supply along the way) is neat, tidy and out of the way. The old unit and all of its associated pipes/wires are cleanly removed and gone. Most importantly, we're all set with a much more useful AC setup. All that's left is to mix the umbrella drinks :)

I wouldn't hesitate to hire Chris and his team again, and thoroughly recommend them. Top notch work, thanks!

Was this review helpful?
Company Response

Hi Steve great to hear that you are happy with our work. We do our best and treat every customers home as if it was our own personal home. Although your A/C Install was not a straightforward install, it is nothing we have not seen in the past with all our years in custom home work. Sometimes people will try to bandaid the problem but most of the time it is best to remove/reconfigure things for best performance and longevity of the equipment.
We hope you enjoy your new central A/C system, it was a pleasure working with you!

Tboy  in Oakville
Tboy in Oakville
1 review Oakville, ON
10/10

Garage gas heater

From the quote to the installation - Chris and team impressed. The installation was completed on time and budget. The job looks neat and works so well. Other folks in the industry were afraid of the job due to the venting. Chris researched the vent and found one that offered a modern termination and still complied with code.

Would recommend this company to anyone looking for HVAC needs.

Was this review helpful?
Company Response

Thank you so much for the kind review! That is what we like to hear, another happy satisfied customer.

William G
William G
1 review Toronto, ON
10/10

Professional and friendly and most of all, NO BS!

Was having a new gas range installed and had problems finding someone to work with. Posted the job on Homestars and within 2 hours, I was speaking with Chris from Ice Air. He initially gave me a quote over the phone and asked for pictures. Once he saw what was involved and informed me that the previous installation was not up to code that it would be slightly higher. I appreciated his honesty and the quality installation ...you can see what I mean in the pics. I would highly recommend Chris and his team for the services they provide...5 Stars

Was this review helpful?
Company Response

Thanks you William!!! Our customers safety and satisfaction is of most importance. It was great working with you. Enjoy your new gas range!

Ross from Mississauga
Ross from Mississauga
3 reviews Mississauga, ON
10/10

Air Conditioning Repair & AC/Furnace Replacement

During a recent heat wave, our air conditioner stopped working and our former heating and cooling service provider was doing nothing to return it to an operational state. The service rep from the former provider was more focused on upselling a new higher efficiency unit than resolving the issue with the A/C unit, suggested we could have an expensive leak test performed, but could forgo the leak test and use the $ towards the purchase of a new unit. I wasn’t convinced that a leak was the issue so I called Chris from Ice Air who came highly recommended by a neighbour and I was extremely happy with my decision to call him.

Rather than have to wait 5 days like I did with my former service provider, Chris showed up the same day, quickly diagnosed the issue as lack of power getting to the compressor and had the unit back up and running in minutes. I was so impressed with his service over what I've been experiencing in recent years, I decided to explore cancelling the service plans I had in place and upgrade both my furnace and air conditioner through Ice Air.

In terms of replacement options, Chris provided very competitive quotes on both furnace and A/C units and sound recommendations on replacement options.

The installation of the new units was completed in one day and I was extremely satisfied with the quality of service and professionalism displayed by Chris and team. I’m also more than happy to recommend Chris and his Company to others and have joined his growing list of customers in our neighbourhood.

Was this review helpful?
Company Response

Thank you Ross!!! We try our best to provide possible service and options to our customers. It was a pleasure working with you and taking care of your heating and cooling needs!!!

JP in Brantford
JP in Brantford
1 review Brantford, ON
10/10

Pool and fire features

Chris did an amazing job on the fire features and gas lines for our pool. He was always prompt, courteous and professional. His work is very particular and tidy. Chris went above and beyond and I would highly recommend him.

Was this review helpful?
Company Response

Thank you John, It was great working with you!!! I try and make everything as easy as possible for my clients. Your new backyard is super sharp looking!!! The best I've seen in all the projects I come across.

Private User
Private User
Private User reviews Burlington, ON
10/10

Service

I called this company and was happy to get a specific time of arrival rather than an open window that is usually difficult to work with. This company provided me with very reasonable options to get me out of the A.C jam I found myself in. I am happy and satisfied with this company’s quality of service and would strongly recommend this company to any and everyone.

Was this review helpful?
Company Response

Thank you very much!!! Makes us happy to see our customers happy!!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ice Air Heating And Air Conditioning

Ice Air has been in the business for over 13 years and we've been lucky enough to learn a thing or two over those years. We've even worked hard to make sure that our staff knows the most up-to-date information about all of your heating and cooling needs. Keeping you ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Milton?