I scheduled them to do a driveway paving in summer. Black tar apparently does commercial projects and they kept pushing my work every month and never provided me a date. I waited until the end of year only to find out it will be done in the new year (still without a confirm date). I eventually canceled the project after 6 months of frustrating experience and my driveway is still a mess. I have to find a new contractor to complete the work and winter is going to be very hard for driveway cleanup.
- Approximate cost of services:
- $4,500.00
- Company Response
I completely understand your frustration regarding the timeline of the project. With all honesty, we over-booked our schedule in the year of 2018, a mistake we will never repeat! We are genuinely sorry you had to experience so many delays, which is why we refunded you the total deposit and offered you a free driveway sealing. Please let us know if there is anything we can do to make your experience more pleasant.