1 review Scarborough, ON Joined 2024/03/05

10/10

Electricians review in Scarborough

03/05/2024

My wife and I did a lot of shopping around, we contacted 7 paving companies, 4 of which picked up and showed up for an estimate. Black Tar was fairly priced, but what grabbed our attention was their customer service over the phone and their responsiveness. They picked up the phone immediately and an estimator was out our house just a couple of days later. They paved my driveway last fall, and wow, they really knocked it out of the park! They promised they'd be done on time, and they totally were. Top-notch. Always got back to me super quick, whether it was a call or an email. And the driveway looks as expected. Now I get why my father in law raves about them. Def recommend them to anyone looking for driveway work in Ottawa.

Job Price

Approximate cost of services:: $17,000.00

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Company Response

Hello Joshua,

Thank you so much for the review and for acknowledging our customer service and punctuality. It’s fantastic to hear that we lived up to your expectations and that of your family’s. We aim to deliver not just in our workmanship but also in the overall experience. Your father-in-law’s raves and your strong recommendation are the seal of approval for us. We look forward to serving anyone you send our way for driveway work in Ottawa.

All the best,
Samy Tahtawy
CEO

ramsey

3 reviews Nepean, ON Joined 2021/08/04

10/10

Professional

Nepean

03/01/2024

Thanks to their dedication to perfection ! ! The crew's commitment to delivering quality job. It started to rain substantially, foreman made the decision to peel off what was put down and come back another day.

Job Price

Approximate cost of services:: $3,250.00

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Company Response

Hello Ramsey,

Thank you sincerely for your kind words regarding our team's work. It's heartening to know that the efforts we make to maintain high standards do not go unnoticed. We always strive for excellence, but Mother Nature has her own schedule, and we respect that. Your understanding and appreciation for our decision to prioritize quality over speed make the challenges worthwhile.

We are here to serve you and the community, and your feedback is invaluable to us. Looking forward to continuing to meet your expectations in the future.

Warmest regards,

Samy Tahtawy
CEO, Black Tar Construction

Santos Harold

4 reviews Nepean, ON Joined 2022/04/04

10/10

Great work

Nepean

02/27/2024

From the initial consultation from the estimator to project completion, the team demonstrated professionalism. They took the time to explain each step of the process, leaving us confident in our decision. The job was executed well.

Job Price

Approximate cost of services:: $4,700.00

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Company Response

Hello Santos,

We're so grateful for your positive review and are pleased that you valued the professionalism of our team. It's wonderful to know that our effort to explain each step of the process made you feel confident in your decision. We're committed to executing each job well and appreciate your acknowledgment of our work.

Thank you once again for your support.

Warm regards,
Samy Tahtawy
CEO, Black Tar Construction

Brian Smith

2 reviews Nepean, ON Joined 2021/07/28

10/10

Driveway

Paving Contractors review in Nepean

02/26/2024

Our entire experience was nothing short of exceptional. The crew exhibited a high level of expertise, ensuring that my interlock was kept clean and compacted the driveway thoroughly.

Job Price

Approximate cost of services:: $3,300.00

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Company Response

Dear Brian,

We're overjoyed to receive your exceptional feedback. Our crew's expertise and attention to detail are qualities we're very proud of, and we're glad that these led to a clean and well-compacted driveway for you. Your experience is a testament to the dedication we have to our craft.

Sincerely,
Samy Tahtawy
CEO, Black Tar Construction

Philipp

2 reviews Nepean, ON Joined 2023/10/06

10/10

Great service

Moving & Storage review in Nepean

02/24/2024

The professionalism displayed by the team was great. They not only met but exceeded our expectations. I highly recommend this service.

Job Price

Approximate cost of services:: $5,800.00

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Company Response

Dear Philipp,

Thank you for the glowing review and for highly recommending our service. It's gratifying to know that our team's professionalism exceeded your expectations. We appreciate your endorsement and look forward to serving you again in the future.

Warm regards,
Samy Tahtawy
CEO, Black Tar Construction

Marvin Torres

3 reviews Nepean, ON Joined 2022/10/16

10/10

Very satisfied

Nepean

02/23/2024

I cannot express how satisfied we are with the outstanding work done. From the meticulous preparation to the flawless final touches, our driveway is now a masterpiece.

Job Price

Approximate cost of services:: $4,500.00

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Company Response

Dear Marvin,

We can't thank you enough for such an outstanding review. Hearing that the work we've done on your driveway is considered a masterpiece is the highest compliment for us. We're thrilled that you're satisfied with our meticulous work and the final result.

Warm wishes,
Samy Tahtawy
CEO, Black Tar Construction

Suzanne

1 review Ottawa, ON Joined 2022/07/16

10/10

Driveway asphalt removal and installation

Landscape Contractors & Designers review in Ottawa

02/22/2024

Requested and obtained a quote from 3 separate paving companies to replace the asphalt on my driveway.
Selected Black Tar as their price was competitive and mid-range.
They were prompt, efficient, friendly and got the work done as promised and on schedule. They also performed the follow-up maintenance effectively and efficiently. Great company, great people!!

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Job Price

Approximate cost of services:: $5,000.00

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Company Response

Dear Suzanne,

It's a pleasure to hear about your positive experience with our service. We strive to be competitive while also delivering prompt, friendly, and efficient work. Knowing that we've achieved this with your driveway project and follow-up maintenance is wonderful. Thank you for trusting in Black Tar.

Best regards,
Samy Tahtawy
CEO, Black Tar Construction

Vanessa in Ottawa

0 reviews Kanata, ON Joined 2024/01/29

10/10

Great customer service

Moving & Storage review in Kanata

01/29/2024

Black tar was great at helping us understand what services we needed and how the work would be done. They were efficient and knowledgeable in their service, would absolutely suggest using them for your paving needs.
Our driveway was an absolute disaster, the black tar team walked us through exactly what needed to be done to rectify the issues and ensure we could have a long lasting result

Job Price

Approximate cost of services:: $5,000.00

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Company Response

Hi Vanessa,

Your kind words about our customer service and expertise mean a lot to us. It's fantastic to hear that we could assist in understanding your needs and ensuring a lasting result for your driveway. We're always here to help with any future paving needs!

Best wishes,
Samy Tahtawy
CEO, Black Tar Construction

Private User

Private User reviews Ottawa, ON Joined 2023/08/11

0/10

Avoid This Company

Moving & Storage review in Ottawa

08/11/2023

Black Tar installed a new driveway for us last August and problems were obvious from the start.

There were patches of dirt and gravel mixed in with the asphalt, and it appeared that the asphalt in other places was much shallower than specified in the contract.

Black Tar patched some of the flaws in November. Many more became visible after the spring thaw. Frost heaving created a number of pits, several inches across. We have been trying to get them to come and inspect the new damage, which is significant, but they are ignoring us.

This company is giving us the impression that they are the grab the money and go kind. Their claims of exemplary customer service are not supported by their behaviour.

Avoid this company.

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Job Price

Approximate cost of services:: $5,000.00

1 of 1 people found this review helpful.

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Company Response

Hello,

We are truly sorry to read about your experience and the issues you've faced with the driveway work. This is not the standard of service we aim to provide. We take your feedback seriously and would like to rectify the situation promptly. Please reach out to us directly at your earliest convenience so that we can address and resolve the problems thoroughly. You can reach us at (888) 424-5455 or email us at bookings@blacktar.ca. Your satisfaction is our priority, and we are committed to improving our services.

Sincerely,
Samy Tahtawy
CEO, Black Tar Construction

Gyorgyi in St. John's

0 reviews Ottawa, ON Joined 2023/08/01

10/10

Sealant

Ottawa

08/01/2023

Moe did an excellent job on sealing my driveway! He thoroughly cleaned and taped before applying the sealant. Moe was friendly and professional! Thanks Moe!

Job Price

Approximate cost of services:: $459.00

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Company Response

Dear Gyorgyi,

Thank you for your fantastic 10/10 review! We are thrilled to hear that Moe's work on sealing your driveway met with your high standards of excellence. It's always our goal to ensure every step of the process is handled with care, and we're glad that Moe's friendly and professional service stood out. Thanks for choosing Black Tar, and we look forward to serving you again.

Warm regards,
Samy Tahtawy
CEO, Black Tar Construction

Black Tar Construction

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