Ms20. Clean

Formerly Ms Clean, Cleaning Family & Five Star Cleaning
House & Apartment Cleaning
Toronto ON M9A 3J9
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80%

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Reviews by rating (past 12 months)

Reviews for Ms20. Clean

Average customer rating:
9.4 10 (67 reviews)

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Jeremy
Jeremy
3 reviews Toronto, ON
10/10

Thorough & Detailed Work ...

Excellent work - the housekeeping team does whatever it takes to ensure that our entire condo is cleaned perfectly, including making the bed. We highly recommend them for all your cleaning needs. :)

UPDATING MY REVIEW: they go above and beyond when cleaning. Normally they do additional services (oven, etc) but today they outdid even that. We're moving and we asked them to come and do a final clean of our condo before we left. When we moved yesterday, we weren't able to move several things (one bathroom still unpacked, some kitchen small appliances and cabinets, etc). They not only cleaned our condo spotless - good for the buyer! - but they packed up everything that we had left undone. It was a huge surprise and made a stressful move so much better for us. Highly highly recommended!

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Company Response

Thanks Jeremy. We are glad that you are satisfied.

Patty Furdykon
Patty Furdykon
1 review Toronto, ON
10/10

regular customer

They did a great job, including a lot I did not expect. Now I arrange for them regular visits to save the condo.
Continue the same way and you will get great success! Good luck

2 of 2 people found this review helpful.
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Company Response

Thank you for giving us the opportunity. We look forward to continuing to work with you.

Adalyn Molligan
Adalyn Molligan
1 review Toronto, ON
10/10

Terrific Service

I talked to the girls, they are very nice and know their work, and I am very grateful to them, I recommend them to everyone. Such a pleasure to come home to a nice clean house.

2 of 2 people found this review helpful.
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Company Response

We are happy that you liked our work. Thank you for the review.

Miley Butler
Miley Butler
1 review Toronto, ON
10/10

People who know their work.

Good afternoon, having ordered cleaning in the apartment and I was so perfectly cleaned I could not believe that this is my apartment. The kitchen was in a terrible state and washed away and she sowed! These girls know their work and decorate it, recommend it to everyone.
I am very grateful to them.

2 of 2 people found this review helpful.
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Company Response

Thank you for the review. We are glad that you are happy with our service.

Artyyk Bullock
Artyyk Bullock
1 review Montreal, QC
10/10

Office Cleaning

I booked to have overall cleanliness. The ladies who came were so enjoyable and very wonderful. I would recommend this service to anyone! I will only order you.
Thank you.

2 of 2 people found this review helpful.
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Company Response

Thank you Me.Artyyk. It was a nice time to work with you)))

Svitlana in Grand Falls
Svitlana in Grand Falls
2 reviews Grand Falls Windsor, NL
10/10

Nice job!!!

It's strange situation with previous review!
I use cleaning service for many years but I see for the first time such team! The girls came in time in uniform with their own appliances. And value of the girls contains in that they do everything from the heart. They cleaned every detail of my house!) I wanna say that if there were more people like them the world will be more clear and happy! For your attention I attached pictures of their work! Before none of cleaning service moved my stove or fridge!

1 of 3 people found this review helpful.
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Company Response

Thanks. We were happy to clean your place. Hope we will see you again)))

Private User
Private User
Private User reviews Toronto, ON
10/10

Deep Cleaning Job

I needed a deep cleaning done before my visitors from out of town came. Ms20. Clean was able to do it on short notice. Thank you very much for your help and for doing a great job. I know who to call next time.

3 of 3 people found this review helpful.
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Company Response

Thanks a lot for asking us to help you with the deep clean. We hope we can be of help again.

Anton Zatvarskyy
Anton Zatvarskyy
1 review Toronto, ON
10/10

Perfect share!

I put my house for sale but there is carpet everywhere in second floor. I was glad that this team came with professional vacuum Karcher and brought it for not a big charge and not for long time to almost new condition! That's the way to go!!!

5 of 5 people found this review helpful.
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Company Response

We are happy to hear it from you. Thanks

Private User
Private User
Private User reviews Markham, ON
3/10

Kitchen and Bathroom Cleaning

I'm about to move to a house that was previously occupied by tenants and the kitchen needed deep cleaning and the washrooms needed just a regular clean down. They told me there would be 3 people coming to clean and it would take 2 hours. Only 1 lady (Ivanka) showed up and she only cleaned for 3.5 hours when she should have stayed for 4 hours because less people showed up.

If the job was well done, I wouldn't have minded Ivanka leaving early but the kitchen looked like it was not even cleaned at all! There was grease on the backsplash, top of the cabinets, inside the kitchen drawers, and in the dishwasher vent. I had specifically requested for the grease traps to be cleaned and they were not. The oven vents were not touched at all and all the grime was still there - it was so gross. I straight up asked Ivanka about it and she said she didn't have the tools for it - so how is this deep cleaning if you don't bring the right tools?!

When she was done, I checked behind the oven and it was not cleaned at all so I asked her to do that. She said she forgot and was in a hurry to go to her next job. I paid to have my kitchen cleaned, otherwise I could have done it myself. The bathrooms were not that dirty to begin with so I couldn't tell if she did anything or not. I called the boss and he offered me $20 off....that's like nothing?!

I have attached pictures of the post kitchen cleaning. Overall, I am extremely disappointed with the cleaning and will need to hire someone else to clean the kitchen again. What a waste of money! Will definitely not recommend this company to anyone.

0 of 3 people found this review helpful.
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Company Response

We are sorry to hear that you were not satisfied with the work. We sincerely apologize, as we take pride in what we do. We will definitely look into what happened.
Customer satisfaction is important to us.

Private User
Private User
Private User reviews Toronto, ON
10/10

One time cleaning for a condo

They provided timely reply and a quote .. very professional .. Came on time .. did a superb job .. flexible payment options .. Price as quoted, more than what I was hoping for but very competitive compared to the other companies.

2 of 2 people found this review helpful.
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Company Response

Thank you. We are always here to help.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ms20. Clean

Ms20. Clean is completely different from companies in the market. How? We are a family run business that takes pride in the work we do. We provide affordable professional cleaning services for both residential and commercial buildings. By using green cleaning products, we can ensure that we will leave you ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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