It was a positive experience working with Stannah to install a stair lift at my parents’ house. Each member of the Stannah staff, such as the electrician, and installers were professional, courteous, and knowledgeable. A special thank you goes out to our mobility specialist Matthew, who was patient in answering my questions, quick to follow-up to all requests, flexible in scheduling appointments, and overall very pleasant to work with.
Lead time of this custom manufactured stair lift (from taking measurements of the stairs to installation) was 9 weeks instead of the 4-5 weeks quoted. I assume this longer turnaround was due to current COVID restrictions and the Christmas holidays?
I would readily recommend Stannah to anyone looking for a quality stair lift that is solid, safe, and easy to use. Stannah has given me a peace of mind knowing that my senior parents can safely remain in their current house for as long as they wish. Most importantly, my parents are very satisfied with the end product.
- Company Response
Thank you Nini. Covid has affected us all but we are glad that we could fit you with a Stannah stairlift and get it installed with safety at the forefront. We hope you and your parents remain healthy and well and enjoy their Stannah for many years.