2 Burley Men Moving Ltd.

Moving & Storage
Victoria BC V9A 3M4
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Private User
Private User
Private User reviews Victoria, BC

Long haul nightmare

Long haul Calgary, AB to Vancouver, BC with a stop in Langley, BC.

If your ideal move is to chase your movers for a delivery date because no one knows where your stuff went; play phone tag for 3 days with multiple employees who pass you off as someone else’s problem; finally secure a delivery date, but have things arrive damaged and broken; get charged DOUBLE what they originally quoted; find out they lost some of your items, and when you notify them, they give you a “We’ll look for it”; then proceed to chase them down for a month, only to have them tell you they can’t find it and will give you $16.80 for your lost items (which was actually around $800 worth) – then this dishonest, hell-hole moving company is for you.

These guys don’t care. Their customer service is pathetic. Their lack of communication between cities is a joke. The incompetence of the staff is laughable. They can’t even accomplish the most basic task of a moving company: deliver your client’s stuff from point A to point B. To say they are unreliable is being generous. You think you’re getting a reasonable quote when you first call. (It’s a trap!) Be prepared to pay double what you were quoted. We were quoted $2000 and ended up paying $4500. They say they “charge by weight” but never show proof of weight. We submitted a claim for our broken and damaged items and have yet to hear back about compensation. I’m just glad I escaped relatively unscathed compared to the other reviews.

If you’re looking for a mover, get a U-Haul or pay extra for a better, more reputable moving company, but stay away from 2 Burley Men.

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