The movers arrived 2hrs late for our move, they then ranted for the duration of the move about how much they hated their jobs and the branch they were helping out at. The truck from the Langley branch was filled with garbage and trash and my belongings were stored right along side pizza boxes and other crap. They then dropped boxes and broke fragile items due to rushing and over stacking to compensate for their lateness. When I called to complain I was offered 15% off a future move and told they couldn't help me because this was just usual moving stress. 0/10 would not recommend. Awful customer service!