Toro Roofing Inc.

Roofing
Toronto ON M3N 1V7
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Roofing
Toro Roofing Inc.
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98%

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Reviews for Toro Roofing Inc.

Average customer rating:
9.9 10 (187 reviews)

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Private User
Private User
1 review Vaughan, ON
10/10

Skylight and Eavestrough Replacement

If you ever need anything done to your roof don't look elsewhere just contact Toro Roofing. They are the very best there is. It starts with their office manager Kathy, who is absolutely phenomenal, and is the best of the best. The roofers are professional, friendly, and go out of their way to complete the job. They are fantastic and always clean up after themselves, inside and outside the house. Then once the project is finished Jason comes by to do a final inspection. This is how all companies should model themselves. I can't recommend they enough.

Approximate cost of services:
$3,350.00
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Company Response

Thank you so much for the kind review! We are so glad that you are happy with our services- we will definitely pass on your comments to the rest of the team. We can't thank you enough for sharing your experience. Please contact us anytime you require our services in the future!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Private User
Private User
Private User reviews Toronto, ON
10/10

Remove and replace flat deck roof

We feared the potential complexity of this job for years, but a small water leak was getting worse. Toro made the job seem easy from our perspective. Everyone who worked on the job, including office staff orchestrating the work crews, was courteous, knowledgeable, and hard working. Lot of little adjustments they made along the way to improve drainage off the deck. Everyone took pride in their work.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for the review! We will definitely pass on your kind words to the crew and office team. We really appreciate you taking the time to share your experience. Please contact us anytime you require our services in the future. Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Appreciate

I noticed the company car next door to my home and asked if they might do a quick job for me as I had something hanging above my garage that looked odd and I obviously was not able to climb up and remove it.
The company obliged immediately came to my rescue. How wonderful to know that there are still good people in the neighbourhood who simply help - no strings attached.
Thank you

Approximate cost of services:
$1.00
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Company Response

Thank you so much for the kind review. We were happy to help out! Please contact us anytime you require our services in the future. Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Aaron S. from Vaughan
Aaron S. from Vaughan
1 review Vaughan, ON
10/10

Eavestroughs, soffit, fascia replacement

Toro did a great job replacing all of our eavestroughs, soffit and fascia. We wanted to change the colour to black and Jason did a great job. They worked efficiently, even in the cold weather and complete the job on time and for a great price. I highly recommend Toro Roofing.

Approximate cost of services:
$7,000.00
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Company Response

Thank you very much for taking the time to share your experience with us. We are so glad that you are happy with the work done. Please contact us any time you require our services in the future. You were a pleasure to work with!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

sminiaci
sminiaci
5 reviews Toronto, ON
10/10

Roof repair

The roofer came to do repairs to our roof recently.
He was very knowledgeable and courteous and gave us advice on what to repair now and what to do moving forward with our roof after showing us photos of the current condition of our roof.
This company has also put in a new roof on our garage in the past and we will definitely contact them when we need to install a complete new roof on our house in the future.

Approximate cost of services:
$400.00
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Company Response

Thank you very much for the positive review! We are so glad that you are happy with our services and appreciate the repeat business. Please contact us anytime you require our services in the future. Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Carly
Carly
1 review Vaughan, ON
10/10

Roof Maintenance

I've been using Toro Roofing for years. We needed to change our roof, but it wasn't a good time for us, so Toro Roofing has done maintenance yearly to extend the life of our roof over the last 3 years! We have really appreciated it. We are now replacing it in the spring, but they just did a maintenance today to get us through the winter so that we have no leaks. They are professional and fair and a pleasure to work with. We highly recommend them!

Approximate cost of services:
$400.00
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Company Response

Thank you so much for taking the time to write about your experience! We are so thrilled you are happy with our service and look forward to replacing your roof in the spring. Please contact us if you require our services sooner. Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Private User
Private User
Private User reviews North York, ON
10/10

Eavestrough repair

My eavestrough has been leaking non stop even though I had them cleaned out recently. I called Toro Roofing because they were referred to me by a friend. They answered my email immediately and booked me in for a service call. The technician was friendly, knowledgeable and efficient. The leak is now gone. I would definitely recommend them- very easy to work with!

Approximate cost of services:
$400.00
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Company Response

Thank you very much for the review. We are so glad we were able to solve your issue. Please contact us if you require our services in the future! Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Geoff in Maple
Geoff in Maple
0 reviews Toronto, ON
4/10

Simple Flat Roof - 15 months later

Took 15 months to schedule this, as each time they cancelled, I gave them a new window and then they cancelled that. The fact that they had cancelled me 2-3-4-5 times didn't matter when the new date came up - I was just back at the start. When I agreed to be available every day forever to get it done, they finally got to it 3 weeks after the latest scheduled date.
They threw refuse over a public laneway and onto neighbouring houses, but didn't clean either. They volunteered to clean up the neighbours when asked but ultimately didn't. They didn't clean up at my house either.
One of the workers got spray paint for some other job on my house, but because it was done by a different worker than the one who came (on the day after he was scheduled to come) , he said it wasn't them (but volunteered to paint it - I didn't have the paint, and didn't want to see them again so did it myself).
The work that was done is likely fine (too early to know). I just would never recommend them to anyone unless having it done months after they agreed to do it is fine with you.

Approximate cost of services:
$7,700.00
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Company Response

Hi Geoff, we are very surprised to see this review as we had no idea you felt this way at the completion of your project. As you know, the start date for your flat roof replacement was dependent on when you were able to get your Air Conditioner moved so we were on hold until you gave us the green light which took a very long time. We also tried to get you in early and were told the AC still hadn't been moved so you were then put on a hold list until we heard from you. In the meantime, others were scheduled who were able to get it done immediately. So even though you signed the contract earlier, because you put us on hold for your AC to be moved, once it was moved, we weren't able to put you ahead of the list because our schedule was already made. We did schedule you as soon as we could and due to weather you had to be moved a few times. Unfortunately inclement weather can drastically alter our schedules. We need to make sure the weather conditions are appropriate for the flat roof replacement as well as the safety of our crews.

Roof replacements especially in locations with difficult access and homes that are very close together are a challenge in terms of clean up- our crew did clean as much as they could and when you contacted us that there was still clean up to do on your neighbours property, we promptly said we would send the crew back but you let us know it had already been done and we compensated you for that.

We wish you would have let us know sooner that you were unhappy as our customer satisfaction is our number one priority. That's why we are very surprised to see this weeks after the project was completed. We have left you a voicemail and email. Please contact us if you would like to discuss this further. We do apologize for the delays due to the weather conditions but it was out of our control. The delays due to the AC needing to be relocated was out of our control as well. We stand by the work that was done and we hope in the future if you require our services you will reach out.
Thank you,
Toro Roofing Team

Miranda
Miranda
1 review Toronto, ON
10/10

Excellent Service

Jason and his team were efficient, communicative and did great work from the quote process right until completion. We would definitely recommend them as well as use their services again.

Approximate cost of services:
$2,700.00
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Company Response

Thank you so much for taking the time to write about your experience with our team. We are thrilled you are happy and appreciate the recommendation. Please contact us anytime you require our services in the future. Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Private User
Private User
0 reviews Toronto, ON
10/10

New Roof and Eaves troughs

Toro Roofing not only provided a quality job in good time, but they left the site tidy after the job was done. They also took care to move or protect things that could get damaged. But most of all, they were very responsive and answered any and all of my questions in a timely manner. I wish all companies were as easy to deal with.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for taking the time to write us a review! We are so thrilled you are happy with your experience and we will definitely pass on the compliments to the rest of the team. We really appreciate it! Please contact us anytime you require our services in the future.
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toro Roofing Inc.

Toro Roofing Inc. is your one stop shop for all your roofing needs. We provide complete roofs and roof repair including shingles, sheet metal, slate, flat roofs, siding, eavestrough, skylights and chimney, venting, screening, aluminum, carpentry & more. Toro is committed to providing top quality materials and installation. Our service team together have over 30 years experience. Call us today for your appointment. We look forward to working with you.

CATEGORIES
Roofing
SERVICES
Roofing, Shingle, Sheet Metal, Flat Roof, Siding, Repair, Eavestrough, Skylight & Chimney Divisions. Commercial Roofing. Maintenance Programs. Carpentry, Masonry.
WEBSITE
https://www.tororoofing.ca/
PAYMENT METHOD
Cheque, Online Banking, MasterCard, Visa, Financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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