Axia Cleaning

Tile and Grout Cleaning
639 Dupont St, Unit 110 Toronto ON M6G 1Z4
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Axia Cleaning

Average customer rating:
10 10 (60 reviews)

Sort by

June Ntazinda from Toronto
June Ntazinda from Toronto
7 reviews Toronto, ON
10/10

Glass Shower and Shower Tub Renewed!

Kaayla is extraordinary. Professional, excellent execution, friendly and knowledgeable.

Our shower and shower bath were a mess. After Kaayla's work, they look brand new.

We would recommend Axia to everyone!

Was this review helpful?
Company Response

Thank you so much June, it was a pleasure to have you as my customer. I will remember your hospitality and generosity always :) Warmest wishes, Kaayla

Eva
Eva
18 reviews Toronto, ON
10/10

restore tiles and grout in 4 bathrooms and kitchen sink backsplash

After 14 years of regular use, the bathrooms and kitchen backsplash needed a major restoration. Kaayla was perfect for the job. She worked meticulously and thoroughly to remove moldy caulking, clean grimy caulking, and scrub both types of tiles - ceramic and stone. She also sealed the floor tiles. She is the ultimate professional. Her responses to my questions were clear and thorough. She explained clearly what I could expect in terms of noise and inconvenience. She made sure that we continued to have access to at least one bathroom while she was working. Her quotes were specific and understandable. She kept her work area tidy. She showed me how to easily keep the tiles clean. I wish all tradespeople were like her. My bathrooms and backsplash are now as good as new! I am so satisfied and grateful to Kaayla.

Was this review helpful?
Company Response

Thank you Eva, very much appreciated :) Will see you soon for your next project! Cheers, Kaayla

Allanson
Allanson
2 reviews Vaughan, ON
10/10

Shower stall tile and grout cleaning

I am overjoyed with the results of my shower stall cleaning. Mould had built up over years and I was thinking that I might need a total renovation, but after Kaayla's expert grout and tile cleaning, the shower looks like new again! But it wasn't magic. Kaayla spent a lot of time and effort and was meticulous in her work. She even showed me how to maintain the results with a quick and easy method of cleaning. The work order also included removal of mould behind the kitchen sink. Kaayla was able to perfectly match the new section with the sections that hadn't been redone. I would definitely use Axia again for any future tile and grout needs.

Was this review helpful?
Company Response

Hi S, Thank you for your wonderful comments! It means a lot for small businesses like myself when customers are satisfied and share their service experience with others. Thank you again for your business. Warmest regards, Kaayla :) PS. I just saw the pictures you attached to this review, their awesome!!! Thank you :-D I forget to take pictures all the time.

PeterK
PeterK
5 reviews Vaughan, ON
10/10

Bathroom Tile Cleaning

Very professional, excellent customer service and bathroom time cleaning was amazing. I would recommend their service anytime.

Was this review helpful?
Company Response

Thanks Peter, much appreciated :) Best regards, Kaayla

Private User
Private User
Private User reviews , ON
10/10

Clean and re-seal shower

We hired Kaayla to deep clean and re-seal our walk-in shower (travertine tiles), and are very happy with the results; it looks like new.
Kaayla is very knowledgeable, conscientious and hard working. We would not hesitate to use her services again.

Was this review helpful?
Company Response

Hi G, thank you for your business and kind words in your review. I'm very happy you're pleased with the end results. Warmest regards, Kaayla

Private User
Private User
Private User reviews Pickering, ON
10/10

Amazing quality of work!

Kaayla was incredible. She explained what she was going to do and even went above and beyond! The finished product in our walk in shower is incredibly. It looks brand new...I couldn't believe it!

I highly recommend her services!

Was this review helpful?
Company Response

Thank you for your business, and for sharing your thoughts with this review! It means a lot to me that you took the time to do this :) Warmest regards, Kaayla

Private User
Private User
Private User reviews Toronto, ON
10/10

Exceptional

You can stop your search here. Axia exceeds expectations and will leave you completely satisfied. Meticulous, masterful, thorough, patient, hard-working, knowledgeable, exceptionally high standards. The finished product will beautify your home and feel cleaner than new. You will be delighted and pleased you chose Axia.

Was this review helpful?
Company Response

Hi M, thank you so much for your recent business and kind words! Warmest regards, Kaayla :)

caramia5 in North York
caramia5 in North York
2 reviews Toronto, ON
10/10

Cleaned and re-caulked shower, repaired grout in kitchen

Excellent service and results! Kaayla is knowledgeable, meticulous and professional - she exceeded our expectations!

Was this review helpful?
Company Response

Thank you A, appreciate you sharing your service experience. Also, thank you for the lovely fruit/veggie basket. I've eaten it all! Warmest regards, Kaayla

Copler
Copler
0 reviews Toronto, ON
10/10

Thorough and Professional

Kaayla takes great pride in her work and went above and beyond to ensure we understood all details and were happy with all the steps involved in her process of cleaning the grout and applying the silicone. The shower/tub looked like new. She even cleaned off the mineral deposits on the shower head and flexible hosing. We have booked her again for another bathroom.

Was this review helpful?
Company Response

Thank you C, for sharing your comments hear. Very much appreciated! Till next time, warmest regards, Kaayla

hbehamdouni
hbehamdouni
0 reviews Toronto, ON
10/10

Deep cleaning of shower stall

The work consisted of deep cleaning a shower stall that had marble and ceramic tiles. The shower grout and caulking were in very bad shape. I was thinking of redoing the whole shower with new tiles until I decided to engage Alexia Cleaning. I made the right decision.
Kaayla is talented in this type of work, experienced in cleaning and restoring grout. She is really a true professional, honest, and so reliable. The end product is as new as it can be after 10 years of usage. I am planning to engage Kaayla to clean and seal all the grout of the porcelain tiles in other areas of the condo.

Was this review helpful?
Company Response

Thank you H, for your kind words. Very much appreciated. I look forward to next time... Warmest regards, Kaayla

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Axia Cleaning

Specialized in shower enclosure maintenance and restoration | Tile/Grout Deep Pressure Cleaning | Grout Color Sealing (makes your grout look new again & protects it from staining) | Silicone Caulking (Get rid of mold/mildew with 100% silicone caulking replacement)
-
Call/Text: 416-912-5444
-
Email: service@axiacleaning.ca
-
www.axiacleaning.ca (IICRC Certified Firm)
-
Extended weekend (Saturday and Sunday) service hours available

CATEGORIES
Tile and Grout Cleaning
SERVICES
Shower Maintenance and Restoration, Tile & Grout Cleaning, Grout Color Sealing, Silicone Caulking Replacement
STYLES
Hot Water Extraction and Vapor Steam Cleaning
SPECIALITIES
Shower Maintenance and Restoration
WEBSITE
https://axiacleaning.ca/
YEAR ESTABLISHED
2018
PAYMENT METHOD
E-Transfer, Interac/Debit, Visa, Mastercard, American Express
MEMBERSHIPS
https://www.iicrc.org/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
300.00
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1-5 years depending on type of service
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.