Sewer Squad Plumbing Co

Drain Services
Toronto ON M1N 1P4
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Drain Services
Sewer Squad Plumbing Co
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95%

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Reviews by rating (past 12 months)
Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Sewer Squad Plumbing Co

Average customer rating:
9.7 10 (147 reviews)

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HomeStars in Toronto
HomeStars in Toronto
6 reviews Toronto, ON
10/10

Excellent Company

We had a massive sewer line collapse that Sewer Squad identified and completely fixed within a week over the holidays. The entire team (Arsen, Stephen, Nicolas, Mitch, and Michael) was exceptional and had excellent covid protocols, they were easy to work with and found creative solutions that ended up solving the issues while costing us less. Jessica is a scheduling genius and was able to book all the work seamlessly around a tight timeline. Huge thank-you to this company!

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John_Oakville
John_Oakville
10 reviews Oakville, ON
10/10

Amazing service & Amazing turnaround time

I placed my call to the Sewer Squad Plumbing team at 830am and by 1130am Mitch was at my house. The problem was resovled within the time specified and my wife is a happy camper.

Mitch was great/amazing. He was both professional and personable and fully explained the process to me as well as the next steps.

It was great getting such an amazing turnaround and not feeling gouged in the modern COVID world. I can't think Mitch and the SSP team

Thank you so much

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Company Response

Hi John! Thank you so much for taking the time to do this detailed review for us! We are so glad that Mitch was able to help resolve your immediate issue and educate you on next steps!

Cynthia from London
Cynthia from London
3 reviews Toronto, ON
10/10

Excellent Service!

We had a leak pouring from our ceiling! Austin was very knowledgeable and found the source of the problem! It wasn’t plumbing related and he helped tremendously. Very kind and respectful of our home. He also helped us out with an issue with water temperature and explained the options and fixed the solution immediately. We signed up with the Membership and feel very relieved that next time we have an issue we know exactly who to immediately call.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Clear sewege drain

My sewer drain was clogged. I called 3 companies. I explained the problem and what I needed. Sewer Squad answered quickly and made clear specific plans so I could have the service in a timely manner and I knew when they were going to come so I could plan my day, not like other companies who made me wait and who could not commit to a specific time. Mitch who came was very professional, pleasant and did a very good job. He respected our home and left the area clean.
The price was fair, there were no surprises with it and it was exactly what I was quoted on the phone. I value the fact that I was not surprised with any surcharge.
Their staff on the phone was pleasant and very organized. I received information on the phone, email and text which was very practical and efficient.
I will definitely use their services again.

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Mehra
Mehra
2 reviews Ajax, ON
10/10

Excellent technician

We called Sewer Squad for one item and were thrilled they were able to address other items in the house. Frank, our technician was knowledgeable, patient, on time and very clean and tidy. Our problems were resolved and Frank was a pleasure to work with. I highly recommend the company and especially Frank.

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Company Response

Thank you so much for taking the time to do this review for us, we really appreciate it. We are so glad that Frank was able to help you out while being patient, knowledgeable and tidy. Thank you so much for the recommendation!

Private User
Private User
Private User reviews Toronto, ON
10/10

Very satisfied customer

Deep kitchen sink clog in my old house required new PVC drain to clear. All necessary work and related costs were clearly explained, work was done efficiently and the kitchen was left clean. The plumber was courteous, on time and professional. I would recommend this company without hesitation to anyone.

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Company Response

Thank you so much for this 10-star review, we really appreciate it. We are glad we were able to provide a deep clean on the kitchen sink and that the plumber who came out was on time, courteous and professional. Thank you so much for the recommendation as well!

Iain in Toronto
Iain in Toronto
1 review Toronto, ON
10/10

Drain snaking after minor back-up

My basement drain clogged up with leaves, hair, gravel. Matthew C came and cleared it out. He also explained more to me about how my drain system was plumbed in and what some of the problems were with this set-up. Sewer Squad responded quickly and their HQ emailed and called me prior to the arrival of the plumber. Snaking was $93 and this price included a follow-up drain camera appointment the next day. Excellent service.

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Company Response

Hi Iain! Thank you so much for taking the time to do this review for us! We are so glad that Matt was able to clear your drain and set a follow up inspection to let you know what was causing the issue!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Sink clogged

My kitchen sink was clogged badly two plumbers give up from different company one from route rooter finally i call Sewer squad this showed me where is the problem he unclogged within one hour
I really like the service
Thanks

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Company Response

Thank you so much for the 10 star review! We are so happy we were able to help you fix your badly clogged kitchen sink!

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing Job of replacing wash basin, fixing toilet .

Today Mechanic Josh from your company came to help us within the promised time after the first call itself.Very punctual . Patiently listens, answers all our questions. Suggested best options affordable for us. Efficient work. Very professional. Provided quote for future repair that we may want to do(if we wish).

Another part attractive is the membership option. Found that Very useful .

Affordable charge.

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Company Response

Thank you so much for this 10 star review! We are so glad that Josh was able to arrive on time, answer all of your questions and resolve your issue for you!

JA
JA
0 reviews Markham, ON
10/10

Most pro plumbing service ever

By far the best plumbing service i received, ever. Technicians Josh and Austin were very polite & professional, did the job fast, informed me of options, offered additional company services, and left me confident of my decision to call. Very reasonable price.

José of Markham

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Company Response

Thank you so much for this awesome review Jose. We are so happy to hear that we provided you with the best plumbing service you have ever received! We are so glad that Josh and Austin were able to help resolve your issue at a reasonable price!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sewer Squad Plumbing Co

Welcome to Sewer Squad!

Sewer Squad Plumbing Co provides a quick, careful and courteous approach to drain cleaning/repair services. You and your family are our priority, and your peace of mind our reward. We are Residential drain experts with extensive knowledge of the GTA sewer and drain systems. We pride ourselves on speed of service and like to think we give the best value for your hard-earned money.

CATEGORIES
Drain Services and Plumbing
SERVICES
Drain Services Drain Cleaning Drain Inspections Back-Water Valve Installations Sump Pump Installations Camera Inspections
SPECIALITIES
Our company is 100% owner involved and our goal is educate on what you need but be hyper-vigilant of your budget at the same time.
WEBSITE
http://www.info@sewersquad.ca
PAYMENT METHOD
Visa, Mastercard, American Express, Cash and Debit
LICENSES
Sump Pump Licensed Installer, Back-Water Valve Licensed Installer . All other required licenses.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.