Sewer Squad Plumbing Co

Vince came to fix my clogged toilet. we decided that he needs to remove the toilet and try to clear the pipe under the toilet. we agreed the price would be $400 dollars to clear the pipe. But what happened is his machine could not even go into my 2 inch cast iron pipe. He insist on charge me $400 dollars, just for bring out his equipment and could not even fix the issue. In addition, he try to sell me a plumbing project for $4000 dollars. Finally they give me a discount of $120 dollars. I paid $280 dollars for nothing. Nothing is fixed. Later on, I called another plumber, they fixed the issue without even need to remove the toilet and for much cheaper price. Overall, i would not recommend their service.

Last spring, a massive thaw resulted n some intense melting in our backyard. We have backyard walkout from the basement and the water was literally gushing down the steps to the sump pump drain which eventually failed. We watched the water rise really fast. We called Sewer Squad at 10pm on a Friday night and they arrived within the hour to prevent a massive basement flood. They were able to redirect the water to the street drain and save us the cost and headache of having to deal with water damage. VERY happy with the service and will use again.

Always prompt and professional. They are always quick to respond. They explained the issue and gave me options to choose from to fit my budget. I definitely recommend them to any job big or small.

We had Sewer Squad come in to provide us a quote on what we thought was a water leak and turned out to be something else. Camilo was professional and courteous, and took the time to explain what he felt was the best course of action for our issue. He was patient and thoroughly went through what was wrong and everything I showed him Even though we did not use them for their plumbing services, I will be certain to make them my first call for any future needs. Their confirmation text message was the best I've ever seen!

Cameron was great. Super friendly and very informative. He took the time to walk us through what was going the done and why it needed to be done.

Highly recommend Sewer Squad and Cameron!

Vince from Sewer Squad and my experience with Sewer Squad was excellent. He was polite, courteous, expedient, caring and genuinely wanted to help. Overall, their customer service was excellent throughout the whole process of unblocking the original clay pipe, excavation and installation of a new plastic floor drain. The one thing that was not excellent was their referral of the company who they called immediately for emergency cleanup. That company's project management and communication was very poor and disorganized. Sewer Squad should only partner with companies as strong as themselves.

Sewer Squad did an excellent job on finding my leak issue and repairing the problem same day. They were able to get the replacement parts the same day and fix the issue. Melissa on dispatched was excellent in arranging the service. Cameron the service technician was awesome! I would highly recommend.

Excellent service from Vincenzo at Sewer Squad. Vincenzo was professional and efficient at quoting the job and completing it the same day. I’d recommend them to anyone who needs work done on a sump pump or sewer system.

Called about what we thought was a blocked toilet: Mike came the same day. Turned out to be an exterior pipe, which was very efficiently dealt with the following day.
Very capable and personable, both Mike and the hard working young man who did the work. Very satisfied and will use again.

Service call was received fast, done on a Sunday, no xtra charge. Home drains opened to let existing blockage cleared. Water could be used, albeit minimal. Excavation for the outside was done quickly and efficiently. All misplaced property replaced in a timely fashion. Clean up performed with little to no inconvenience to myself, Michael who serviced my call, acted professionally and went above and beyond what was expected of him. I am very satisfied how this mess was cleared up and repaired. Kudos to Sewer Squad. L. Zack