Repaired the oven, but Damaged the floor
They repaired the oven but did irreversible damage to the floor when pulling it out. I am pretty sure they would have been more careful if they were repairing their own house with hardwood floor.
That said, they responded on time and was courteous. Just that when I brought this issue to the owner or manager, he chose to ignored it. I did not even receive an apology.
Photos speak of themselves. Unfortunately, I cannot recommend this company to others for obvious reasons.
- Approximate cost of services:
- $250.00
- Company Response
We did indeed repair your oven and our tech was on site with your tenant. You did speak to us about the scratch but our tech denies causing it. We appreciate your concerns and are more then happy to help repair the damages. Please call our office as we have made attempts to reach out to you. Customer service is our top priority. Thanks