Glass Ninja

Mirrors & Glass
Toronto ON M3H 2R8
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97%

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Reviews by rating (past 12 months)
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Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Glass Ninja

Average customer rating:
9.9 10 (123 reviews)

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Cosmin
Cosmin
6 reviews Bradford West Gwillimbury, ON
10/10

Glass stair railings

Great company to deal with, Vlad was always available to answer our questions and they changed the design based on our suggestions. The installer team installed the railings fast and they cleaned everything upon work completion. Highly recommended.

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Usha in Bolton
Usha in Bolton
1 review Bolton, ON
10/10

Gym mirror installation

They are worthy of more than 5 stars. They surpassed their customer service and delivery. Prompt communications and excellent service from everyone I encountered from placing the order until delivery. Kudos to you guys for providing excellent service and accommodating customers needs. I will absolutely recommend them and I will use their service again for future projects.

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Company Response

Hi Usha,
Thank you so much for the amazing review, you made our day! We'll make sure to let the rest of the team know what a great job they are doing :) It was a pleasure working with you as well.
We hope that you enjoy your new mirror.
Take care, stay safe.

Glass Ninja Team

Metro Central in Toronto
Metro Central in Toronto
1 review Toronto, ON
10/10

Reception desk glass screen

Had the pleasure to once again t0 work with the wonderful people from Glass ninja. We had glass ninja install a glass screen on our reception desk about a year ago and wanted to make some minor additions. Like usual glass ninja was super quick to come in and do exactly what we had asked for. Ulises and his guys were amazing at not only getting the job done quickly but also working around our schedule. I highly recommend glass ninja. Keep up the amazing work guys .

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Company Response

It is always a pleasure working with you! We are so happy you are enjoying your reception partition, it is always the greatest compliment to hear that our hard work is appreciated.
Thank you for all the hard work you put in as a healthcare provider in our city.
We look forward to continuing our friendship and work together.
Warmest regards,

The Glass Ninja team

Private User
Private User
Private User reviews Nestleton Station, ON
10/10

Glass railing, Glass Wall and Glass Shower Enclosure

Amazing experience with Glass Ninja!! Their installers and office staff were an absolute pleasure to deal with. Anastasia, Yordania and Ernesto Thank you!! Having received multiple quotes from different glass companies, Glass Ninja is very competitively priced vs many others. We are very happy with the quality of product and install.

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mrusse01 in Brampton
mrusse01 in Brampton
2 reviews Toronto, ON
10/10

Shower Glass

Had Glass Ninja in to add a small piece of glass to cover half our shower opening in the basement. I'm sure a fairly small job for these guys, but they were excellent from quote through to measurement and install. Showed up on time, very quick and end result looks perfect. Admin side was very professional as well, a pleasure to deal with.

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Company Response

Thank you so much for taking the time to share your experience, everyone at Glass Ninja had an absolute pleasure working with you as well.
We hope you enjoy your new shower enclosure for years to come, and keep us in mind for any of your custom glass projects in the future.

Take care,

Glass Ninja Team

Steven in Ottawa
Steven in Ottawa
0 reviews Ottawa, ON
0/10

Glass railings

Poor workmanship screws not seated, missing screws and mixed screws used in assy . Left the job knowing the screws were missing without telling the customer. Came back again with even more variety screws. Not resolved …

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Company Response

Unfortunately the information portrayed in this review is inaccurate and does not provide a truthful summary of events. Below we will outline a summary of the events and how we worked with Steven to resolve his concerns, and then readers can make up their own minds.

1. Steven requested for alterations to be done which were beyond the scope of the project, which we agreed to perform free of charge as a show of good faith.

2. We also agreed to fix a deficiency that was found from our initial installation (a screw sticking out by 1/8") and the warranty item in question in the original review. During this visit Steven began acting disrespectfully towards the installation staff by shouting at them and storming out of the room while the installers were doing the work. Our company has a zero tolerance policy for abuse of any kind from any side, and thus work was halted that day and rescheduled to a different time.

3. A new visit was set up that included the company owner and lead project manager joining to supervise all aspects of the installation. The job was completed as by standard and produced a beautiful final result. We wish the reader could see photos of the project as it was in fact a perfect installation.

4. We have since received confirmation from Steven that he was satisfied with the end result, and have asked him to provide an accurate review, which he has declined to do. It’s unfortunate that some people believe it’s okay to spread misinformation and hurt a small business that works as hard as we do to ensure a positive experience for our clients.

We wish anyone reading this, including Steven, the best of health, happiness and better times ahead. It’s been a difficult pandemic for everyone, let’s spread some positive energy and try to make the world a better place for each other.

With love,
Team Glass Ninja

Private User
Private User
Private User reviews Toronto, ON
10/10

Home Gym Mirrors

Extremely happy with the custom gym mirrors Glass Ninja installed in my home gym. The service was quick, and the staff were all very friendly. Would definitely recommend them to anyone looking to purchase custom mirrors for their home.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for leaving a review, we are very glad to hear that you’re happy with the end result! We specialize in gym mirrors, vanity mirrors, glass railings, windows and so much more!

Feel free to reach out to us in the future with any of your glass or mirror needs. It is always our pleasure to deliver high-quality results at budget-friendly prices!

Private User
Private User
Private User reviews Toronto, ON
10/10

Shower panels in all our bathrooms

Glass Ninja installed shower panels in all our bathrooms. The service was very professional and clean and everything looks stunning. They definitely know what they are doing - no question. I would highly recommend them to anyone.

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Company Response

Hi,

Thank you so much for leaving a review. We are so happy to hear that you are loving the end result.
It is our pleasure to make sure that your project looks exactly how you've imagined it to be.

Have a wonderful day and stay safe!

Private User
Private User
Private User reviews Toronto, ON
10/10

Glass Ninja excellent service

Glass Ninja installed a shower panel in my bathroom. They provided an excellent service. They were on time, provided good recommendations as I was not sure about the measurements. They were neat, no mess after they left. I will use their services if I need it in the future and would recommend them to anybody.

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Company Response

Hi, thank you for the glowing review! We are so happy to hear you are enjoying your new shower enclosure.
It is our pleasure to create a custom an enclosure that just right for your space!
Please keep us in mind for your future custom glass projects for your home or office.

Have a wonderful day!

Marie from Toronto
Marie from Toronto
1 review Toronto, ON
10/10

Glass panels

I needed help with a glass railing for my Victorian home in Toronto. Ninja glass gave me what I wanted. The process went very well. I got samples, suggestions in a timely manner, and delivery in time. Overall it was a pleasure to deal with this company.

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Company Response

Hi Marie,

Thank you so much for taking the time to share your review. It was a pleasure working with you as well! Your railing turned out beautifully.
We would be happy to help with any of your glass projects around your home or office.
Have a wonderful day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Glass Ninja

Whether you are looking for a glass shower door, glass railings, a glass table, or anything else requiring a custom glass solution for your home or office - Glass Ninja is the team for you. In the last decade, our family has perfected the glass manufacturing, cutting and installation process. Our products are of the highest quality at the most economical price point possible. From contractors to property development companies to home decoration institutes to regular homeowners, we love to work with Canadians from all walks of life. It would be an honour and pleasure to be able to work with you on your next home project.

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PRICE MATCH GUARANTEE: A new glass project can be a big investment – so make sure you get the best price on the market by taking advantage of our Price Match Guarantee. Simply show us a quote from a competing company and we will slash it. And if we can’t, we’ll tell you why.

WARRANTY ON ALL PRODUCTS: Get your glass project installed worry-free with our 2-year warranty on installations combined with the 3-year manufacturer’s warranty for all glass products. Full Disclosure: in our 20 years of installing glass solutions, we’ve only had a single customer claim this warranty. Our glass solutions are long-lasting.

We look forward to showing you the best custom glass solution for your unique needs. From glass shower doors to glass railings, to storefront glass - our expert team can do it all. And because of our direct-from-manufacturer connections, we are able to offer you the highest quality glass solutions at rates that most competitors cannot touch. From regular glass doors down to glass that can literally go from transparent to opaque with the flick of a switch, we offer every high-quality glass solution that is on the market. If we do not carry it, then it’s probably not worth your time.

Give us a call or send us an email, and one of our friendly ninjas will get back to you at superhuman speeds. Have a beautiful day.

CATEGORIES
Mirrors & Glass and Railings
PRODUCTS
Glass Showers, Glass Railings, Glass Tables, Glass Shelves, Mirrors, Glass Backsplash, Sliding Glass Doors, Storefront Glass, Glass Partitions, Glass Office Partitions, Speciality Glass, Bulletproof Glass, Fireproof Glass, Theft-proof Glass, Security Glass, Custom Glass
SERVICES
Glass Installation, Glass Repair, Glass Cutting, Glass Measurement, Bathroom Renovation, Glass Shower Door Replacement
STYLES
All of the top trending styles from classic up to modern up to post-modern. Let us know what you want and we will create a solution for you.
SPECIALITIES
Wide selection of the highest quality glass products for direct-from-manufacturer pricing.
WEBSITE
http://glassninja.com
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Credit Card, E-Interac, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$350
BONDED
Yes
PROJECT RATE
Best In Industry
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 year manufacturer warranty, 2 year installation warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.