Shield Restoration Services

Fire & Water Damage Restoration
Vaughan ON L4K 4W6
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Fire & Water Damage Restoration
Shield Restoration Services
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Reviews for Shield Restoration Services

Average customer rating:
9.9 10 (36 reviews)

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Reem in Toronto
Reem in Toronto
2 reviews Toronto, ON
10/10

Water Damage Cleanup

Fantastic service, personable and professional. Steve showed up immediately after we discovered the water damage and assured us everything was going to be ok. An it it was! He is absolutely wonderful and his team were clean, efficient and timely. Choose Shields, you are in great hands with an amazing team.

Approximate cost of services:
$12,000.00
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Company Response

Thanks so much Reem for your kind words. Glad everything worked out and hope you have a great rest of the summer! Steve

Githu in Mississauga
Githu in Mississauga
2 reviews Mississauga, ON
10/10

Sink overflow laundry room and basement repair and renovation

I had a sink overflow in my laundry room.tbay leaked down to the basement. There was quite a bit of damage and it's of course a difficult experience. I found Shield Restoration on homestars and they came on scene quite quickly. Steve was very knowledgeable and helpful in giving an idea of what work needed to be done and direction on the steps to take. The emergency work was done quickly and Steve helped coordinate with the Insurance as well to ensure everything was transparent. I had a log of back and forth with the Insurance on what is covered and Steve was very helpful in explaining complexities of the work to be done to the adjustor even though it took a lot of back and forth with the adjustor.

The selection of tiles and specifics of the estimate was made very smooth. The work itself was done ok schedule. Bryan did a great job of coordinating the work and keeping me informed. Shoutout to Aaron who was also very courteous, knowledgeable and did the reno work very well. Big thanks to the Shield Restoration team for a great job done with the repairs.

Approximate cost of services:
$33,000.00
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Company Response

Thanks Githu for all your kind words. Wished the timeframe with insurance was tighter but glad your home is back to normal. Have a great summer! Steve and team

Private User
Private User
Private User reviews Sarnia, ON
10/10

Very professional

My daughters apartment was flooded from above.she had to move out to have new floors put in.Steve was amazing to deal with.Im 3 hours away but Steve took a lot of the stress away.His company co-ordinated with the the flooring company and the general contractor.I couldnt of asked for a better company.Claudia who did the packing up of the apartment couldnt have been nicer.Thanks for everything!

Approximate cost of services:
$400.00
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Company Response

Thanks so much for your kind words. Its very stressful when you have a flood and we are just glad we could help alleviate some of that stress.

Twila Kaiser
Twila Kaiser
0 reviews Vaughan, ON
10/10

Water damage

I have had the misfortune of having had more then one occasion to deal with water leaks. I have called Steve and his team every time. They have always been there with great speed and most importantly have been able to remedy the problem without the need to make an insurance claim as the repairs have been below my deducible.

Great work Shield Restoration

Approximate cost of services:
$5,000.00
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Company Response

Thanks Twila for your kind words. It's so important to only use Insurance when you need to, to keep your premiums down. Glad we have been able to save you from making a claim. Wishing you and your family Happy Holidays!

Private User
Private User
Private User reviews Toronto, ON
10/10

Restoration Services

Shield Restoration is a fantastic option for restoration services in Toronto. We have had three emergency situations in the past 6 months due to improper installation of waterproofing and sump-pump connections from previous home owners - less than ideal. The Shield team is there when you need them to support you along the way. The team arrives within 90 min to 2 hours within your initial call and have outstanding customer service and deliverables. They clean up the initial accident and continue to provide their services and sound advice throughout until everything is resolved. Shield also communicates with your insurance to allow for the claim process to be as seamless as possible. I highly recommend Shield for any restoration needs

Approximate cost of services:
$5,000.00
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Company Response

So glad we could help get you cleaned up and repaired. Hoping you don't need us for a long time :-) All the best. Steve and team at Shield

utsrguo
utsrguo
1 review Toronto, ON
10/10

Basement water damage restoration

After waking up to find water damage to my basement from a pipe leak, I called Shield Restoration early in the morning. They responded immediately and was able to get a crew over to my house in hours to help with emergency damage mitigation. Very professional service. Saw the project to completion with restoration back to prime condition. Highly recommended!

Approximate cost of services:
$36,000.00
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Company Response

thanks for the great feedback. We truly love helping families during their time of need. Call us any time...just to say hi ;-) Stay safe! Steve and team

Iris
Iris
0 reviews Toronto, ON
10/10

Sewer Backup in basement

I hardly write reviews but have to because of the amazing work done on my property by Shield Restoration! This company is responsible, professional and efficient, taking over the stresses from the complication of a sewer backup in our basement and making it theirs. Steve was always contactable and had all the answers to my queries. He has a tight team working with him and the crew I've met are always respectful and knowledgeable. Therefore, I highly recommend using their services. Thanks again Steve and team!

Approximate cost of services:
$10,000.00
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Company Response

Hi Iris,

Thanks so much for your kind words. Hopefully you never need us again but if you do, my phone will always be on! I will share your review with our team, as they will very much appreciate the positive feedback.

Thanks again and stay safe!

Steve and team at Shield

Andre in Barrie
Andre in Barrie
0 reviews Moonstone, ON
10/10

Basement flooring after a sewer backup

Our basement wreaked after the sewer backed up. Shield Restoration attended quickly, took care of the contaminated area, and odors from it.
The reno people, quickly and efficiently replaced the flooring, taking the greatest care for our belongings. The work performed was very professional and detailed. The workers, respected our privacy and ensured upon their completion that we were 100% satisfied, before they left our house. And to top it all off, i received a Warranty for the work they did . I would not hesitate to recommend Shield Restoration to anyone needing quality workmanship.

Approximate cost of services:
$14,000.00
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Company Response

Thanks Andre for your kind feedback. We are glad to get your home back to you as quickly as possible especially with everyone stuck at home during this difficult time. Stay safe.

Adam
Adam
1 review Vaughan, ON
10/10

Kitchen Flood

One morning recently, I came downstairs and noticed a significant amount of water pooling in front of my dishwasher and pushing out onto the rest of my main floor (hardwood and tile). Without hesitating (after turning off the water of course), I called Steve at Shield Restoration to assess the damage and to get started on the emergency flood work.

It didn’t take long for Steve to determine what was required and almost immediately large fans, dehumidifiers, and other equipment were placed strategically in my kitchen, family room, and basement to minimize and mitigate the damage.

Once Steve was satisfied that the moisture in the floor was eliminated, the equipment was removed and he arranged for his handyman to arrive on site and re-install the baseboards that had been removed during his initial assessment.

Without Steve and his fast action, this flood would have almost certainly resulted in a sizeable insurance claim and a significant headache to live through the repair work. He and his team were responsive, knowledgeable, and considerate throughout the process. They also followed all necessary COVID-19 safety protocols. I would recommend Steve and Shield Restoration to anyone dealing with flood/fire damage.

Approximate cost of services:
$1,130.00
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Company Response

Thanks Adam. Hopefully you never need us again :-) Glad we could help mitigate and keep the damage to a minimum. All the best, Steve

Private User
Private User
Private User reviews Mississauga, ON
9/10

repair of water damage, wood mold from toilet leak and roof leak

Very thorough and professional work. This review is about a year late and I can state that there have been no problems that have shown up with the work in that time period. We had a wall-mounted toilet that developed a leak behind a wall which was only detected when it finally soaked through a drywall ceiling below it. There was significant surface mold on rafters. In another spot a roof leak was a chronic problem and we needed to open the ceiling to see what was what. This company arranged to inspect and estimate on the project very quickly. Fortunately nothing structural needed replacement, but we did find an electrical issue that required the restoration to pause for a bit. There were some minor issues with an extra charge that was withdrawn after we discussed it, but other than that we are very satisfied with the work.

Approximate cost of services:
$6,500.00
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Company Response

Thanks for your kind words. Glad we were able to address your concern and get you all fixed. Stay safe. Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shield Restoration Services

WE SERVICE THE GTA, OTTAWA AND BARRIE/MUSKOKA WITH 3 OFFICES ACROSS ONTARIO!

At Shield Restoration, we understand you didn’t plan for this damage and it’s now thrown off your daily life. Our Emergency team responds quickly both in the GTA and NOW we have an office in the south end of Barrie, to help prevent further water damage, expedite disaster clean up or fire restoration. We ensure the work is done according to the standard of care and save as much of your content as possible. The faster we remove the damage and restore your home, the quicker you will forget this every happened.

Collaboration with you, your insurance carrier and broker ensures everyone is on the same page. Our priority is always YOU and YOUR PROPERTY. Our Promise is excellence in customer service, taking the time to clean and restore your property to meet or exceed your expectations. All our work is guaranteed for as long as you own your home!

Shield Restoration takes pride in our ability to work collaboratively with our insurance partners.

We are have both preferred relationships with several carriers and work very well with all Insurance companies.

Our key to success is the understanding that we all have a role to play in the successful remediation and restoration of any insurance claim.

Our quick response, cause of loss reporting and our use of DASH software to track our workflow, allows for ease of communication with both adjusters and homeowners.

Our promise is to avoid surprises for all parties with heightened communication and continued updating of the progress of each project.

When we share a client, as an insurance adjuster you can be reassured that we are here to help you and the insured with our boutique-like service and collaborative approach.

CATEGORIES
Fire & Water Damage Restoration
SERVICES
Residential and Commercial Restoration Water Damage Wind Damage Fire Damage Mould Damage
SPECIALITIES
At Shield Restoration, we stand by our work. We collaborate with you to ensure that you understand what the plan is for repairing your home. We help you with the selection process for flooring, paints and more. You can be involved in this process as much or as little as you would like. Before we finish, we require your stamp of approval that you are satisfied with our work. We guarantee* our work as part of our partnership with your insurance company and match their expectation for guarantees. In addition, for non-insurance losses, we will guarantee* our work for as long as you own your home! Any damage as a result of any future loss cannot be guaranteed. Visit our website to calculate your POWER CONSUMPTION
WEBSITE
https://shieldrestoration.ca/
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
ALL payment types Accepted.
MEMBERSHIPS
IICRC, BBB, OVAA, OIAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project completed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.