Appliance Repair Expert

Appliance Repair
Mississauga ON L4W 4T7
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Appliance Repair
Appliance Repair Expert
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57%

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Reviews by rating (past 12 months)

Reviews for Appliance Repair Expert

Average customer rating:
6.3 10 (369 reviews)

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Paul from North York
Paul from North York
6 reviews Oshawa, ON
0/10

Avoid this company like the plague

Technician that came out to diagnose problem was hostile and did not have the proper tools to diagnose issue. My property manager mistakenly called this company that is in essence a marketing company which subs out jobs to any local technician they can find. Stay away.

Approximate cost of services:
$186.00
1 of 1 people found this review helpful.
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Vico in Winnipeg
Vico in Winnipeg
0 reviews Winnipeg, MB
0/10

Fridge not fixed - ghosted after

I called the company and explained my fridge issue. They sent out a tech that said it was a gas issue (obvious from the problem explained over the phone). He was nice enough, collected the $89 call out fee, referred me to a gas tech, said one would be contacting me.
Since then, nobody has called me and my concerns are being ignored. No calls or emails returned.
Basically, they charged me $89 for something I already knew, and provided no assistance whatsoever to resolve my problem.
Lesson learned, never again.

Approximate cost of services:
$89.00
1 of 1 people found this review helpful.
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Plamen
Plamen
4 reviews Toronto, ON
0/10

Very Poor Service

Three times their specialist comes and could not fix the fridge to make
ice.
Extremely incompetent company with very poor service.

Do not even consider hiring them!!!!!

Approximate cost of services:
$760.00
1 of 1 people found this review helpful.
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DT
DT
1 review North Vancouver, BC
0/10

washer repair

Paid for the technician to come out he showed up 2 hours late and then said I needed a new pump. I asked if he would order it and he never called back. After calling the head office he called me and said he would be at my home at 2pm after taking time off work he never showed up and never called. Probably the worst customer service I have ever experienced. Finally called another company the technician diagnosed the problem over the telephone, sourced the part and came to my house on time and it was fixed in 20 minutes. Stay far away from this company all they want is your initial visit fee. They have no interest in solving your problme

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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ruth marta in Gatineau
ruth marta in Gatineau
0 reviews Montréal,
0/10

not recomended overpriced

They reimburse the visit if you fix the machine with them but is delusive because is very pricey the service

Approximate cost of services:
$387.00
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Private User
Private User
Private User reviews Brampton, ON
0/10

DO NOT CALL

Technician was unprofessional and could not access the problem. In fact he told me to replace a part that I just replaced brand new. He then insisted it was the issue and then ended up damaging my fridge and stretched the O-Ring of my fridge water system. The next day my fridge was flooded and caused more issues. He also could not communicate and couldnt find the issue or any parts to correct. He was like ohh I dont know - I cant fix it. pay me the service fee.

DO NOT CALL THIS Company!

Approximate cost of services:
$100.00
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Paul in Toronto
Paul in Toronto
0 reviews Westmount,
0/10

They are incompetent

I paid for diagnostic, I was told the problem was the drain and to call a plumber, the plumber looked at the drain, it wasnt the problems when I called back they refused to come back to diagnose the problem unless I paid another $150! I asked why I should pay again when they were wrong the first time, they told me thats their policy and if I want to complain, I need ti email them.

Approximate cost of services:
$150.00
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Private User
Private User
Private User reviews Halifax, NS
0/10

Pathetic customer service

Cancelled service within cancellation policy. Technican still showed up and now they want to charge me. They harassed me up to a week after cancellation. I would never recommend this company

Approximate cost of services:
$125.00
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Private User
Private User
Private User reviews Burnaby, BC
0/10

Absolutely wasting of time if you want to choose this company

the repair man came for only 5 minutes for the diagnosis and gave me a few possibility of what is wrong with the fridge and the cost that we should be prepared for the repair. When he came back for the second time, he told us that he is not authorized to do the repair job that he had promised to do. It is a horrible experience dealing with this company. After the repare man left, I tried to reach the company by phone, but was hung up.

Whoever is seeking for professional job repairing your appliance, do not, not use this appliance repair expert compnay.

Approximate cost of services:
$120.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Broken Value on Gas Stove

I paid a technician $100 to perform a diagnostic on my oven's broken gas valve. He correctly diagnosed the problem and provided me a quote to repair for $616 pre-tax ($280 labour and $336.80 part). The cost of the part seemed excessive based on my own research and so I sought a second opinion. I ultimately chose the second company and paid only $355 pre-tax (labour similar at $260 but part was only $95). My oven now is back in working condition and I feel like I paid a fair price and did not overpay.
I would warn others to do their own research before engaging this company as it appears they either are not efficient at sourcing parts or the cost of parts are inflated.

Approximate cost of services:
$100.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Repair Expert

WHY CHOOSE US TO REPAIR YOUR APPLIANCE? Appliance Repair Experts is committed to providing excellent service across Toronto, GTA, Ottawa , Edmonton , Calgary and nearby regions. Our punctual and friendly staff will provide budget-friendly repairs. In our decade of experience, we have learned that you can get your appliances ...
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