I'm so happy that we found Blue Jay Exterior Renovations, that truly came through for us in a big way. We had a section of our siding blow off in a wind storm 6 months ago and have not been able to find a single contractor willing to help us out. Vendors would not return calls, a couple would arrange to come out to look at the area and give a quote, and then never show up, we even had companies just "ghost us" after initial contact! It's been really frustrating. I realize it's a busy time for building and renos, but the lack of customer service and upfront approach is pretty disheartening. Fast forward to my experience with Blue Jay. I called, they took my info and someone called me back within two hours (wow!). I sent them pictures of the problem area. Through that, they informed me that our existing siding was discontinued, however they provided us options. They were open to any questions I had, and were extremely responsive. Not only that, they were able to squeeze us in within days of the initial phone call. I cannot stress enough how appreciative we are to have found them, and I cannot rave enough about their professionalism and willing to follow through. We are very happy with the finished product and we want to extend a special thank you to Bjorn who was particularly helpful!
- Company Response
Thank you so much for the kind and detailed review! We are so happy knowing that we were able to get this resolved for you quickly, especially after all that you went through before contacting us! Thank you again for the opportunity, and if you ever need anything in the future just let us know.