Renoduck has proven to be a great and trustworthy company. We had interviewed them for our basement renovation, had them quote on the project, and found them helpful, detailed oriented and responsive. So we signed an initial contract including a non-refundable deposit.
Shortly after, we had a house fire. The damage was extensive, and we found out that even with insurance coverage we’d be on the hook for some pre-existing issues in what will be a lengthy repair process. Without any hassle, when we contacted them, Renoduck understood we’d need to put the project on hold and even refunded our deposit.
They showed that they’re willing to be flexible for clients when a crisis hits – a rare trait in business today.