Drain King Plumbers

Drain Services
Toronto ON M3K 1C2
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Drain King Plumbers
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Reviews for Drain King Plumbers

Average customer rating:
9.3 10 (241 reviews)

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Tomislav in Toronto
Tomislav in Toronto
1 review Toronto, ON
7/10

Replace easy to access valve below kitchen sink

Plumbing review in Toronto

Downtown Toronto: Very fast response, showed up within a couple of hours, gave heads up when on way, easy to communicate with main office, gave free quote. Benjamin was very professional, knowledgeable clean, excellent equipment, cleaned as he went, great communication, fast, explained what he would do, and got it done.
I don't do a lot of calls for plumbing and was surprised at the price. I was reassured that it was the industry standard and I looked at a few online sources and that seemed to be true. I was given a $25 off first time customer discount and lifetime membership with lower prices which I appreciated. However when I look up average salary for a plumber in toronto this year it's $37.12, travel of 80min to office and back and 45min for work, including all interactions it comes out to $289 overhead for $84 in labour/travel. It appears that's the industry standard for a high quality service company. I gave a 4/5 rating for recommending this company mostly for this reason and my preference for something that is a little more small business or leaner business model but I haven't had the time to find. Otherwise if you are happy to pay extra for fast and excellent service experience I highly recommend them! Given all of that and loyalty rewards they provide I am likely to use them again!

Approximate cost of services:
$373.00
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Company Response

Thank you for the 7-star rating, Tomislav. We are grateful for your recommendation! 😊 We appreciate your time to share your experience with us. Thank you for expressing your concerns regarding the pricing, this has been passed along to our Service Manager for review.

While we understand that the cost of plumbing is expensive, we can assure you that our prices are in line with the current industry standards and other reputable premium plumbing companies of a similar caliber to Drain King. As well, it appears you were able to confirm that our prices are in line with industry standards through your research. There is always going to be someone who is more or less expensive, but we cannot be compared to a handy person or one-man show who does not offer warranties and is less reputable. Furthermore, it is important to note that higher prices are not specific to our company or the plumbing industry as everything in the world today has increased and is much more expensive than a few years ago.

We can appreciate your research and breakdown of the costs as well, however, our prices are not hourly and our technicians are not paid on an hourly basis either. This means that regardless of the time it took the technician to commute and complete the work, you would be charged the same price for the same work. We find that this method of pricing is much more preferred by our customers compared to hourly charges to avoid unnecessary costs if the work takes longer than initially expected. We hope this clarifies things better for you and that you can understand our perspective and reasoning for standing by our pricing. If we were overcharging our customers, we would not be in business and we definitely would not be as reputable as we are today.

We do hope to have the opportunity to work with you again in the future and hopefully become your go-to plumbing company. Please reach out to us anytime at (416) 661-5464 if you wish to further discuss your concerns.

- Drain King Plumbers Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Kitchen sink drainage

Kitchen & Bathroom - Cabinets & Design review in Toronto

Response was prompt and technician was very knowledgeable. Presented options clearly which made it easy for me to choose. Very satisfied with work.

Approximate cost of services:
$390.00
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Company Response

Thank you so much for your 10-star rating! We are extremely grateful for your time and kind feedback. It was a pleasure servicing you. 😊 Thank you for your kind words about our technician. Feel free to reach out to us anytime!

- Drain King Plumbers Team

Sally in Oakville
Sally in Oakville
6 reviews Oakville, ON
10/10

Outside faucet

Plumbing review in Oakville

We had a very old, dripping outside water faucet for sometime. Ben came out and replaced it quickly and neatly. He was patient and friendly and professional. I would certainly recommend his work.

Approximate cost of services:
$500.00
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Company Response

We greatly appreciate your 10-star rating and recommendation, Sally! Thank you so much for taking the time to share your experience with us. Feel free to call us anytime in the future 😊

- Drain King Plumbers Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Toilet Problems

Plumbing review in Toronto

Excellent service from Drain King. Technician was punctual and helpful. Kailee was polite and very helpful.
Highly recommended

Approximate cost of services:
$100.00
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Company Response

Much appreciation for the 10-star rating and wonderful review! 😊 Thank you for recognizing Kailee's polite and helpful customer service. We are extremely grateful for your recommendation! Feel free to reach out to us anytime in the future.

- Drain King Plumbers Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Drain and plumbing issues

Plumbing review in Toronto

Benjamin of Drain Kings promptly responded to our issues. He quickly identified two seperate problems and was able to get us back up and running. Benjamin conducted himself with professionalism and explained in detail the cost and process so that the expectations were clear. We wouldn't hesitate too call him again.

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for your feedback about Benjamin. We are pleased to hear you had a good experience with our team, and happy to hear that the issues were resolved! We appreciate your 10-star rating. Feel free to reach out to us anytime in the future! 😊

- Drain King Plumbers Team

Private User
Private User
Private User reviews Ajax, ON
8/10

Kitchen sink

Kitchen & Bathroom - Cabinets & Design review in Whitchurch Stouffville

Drain king came and assessed the situation and were able to resolve, orderly and successfully.

Approximate cost of services:
$380.00
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Company Response

Thank you kindly for your 8-star rating! We appreciate your feedback and are pleased to hear we could provide you with timely service that successfully resolve the issue.

We would love to hear how we could improve to have made this a 10-star experience, kindly reach out to us at (416) 661-5464 at anytime to discuss. 😊

- Drain King Plumbers Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Good job done by Drain King Plumbers

Plumbing review in Mississauga

Thank Dain King Plumbers for your great job done to resolve the clogged toilet of my condo unit. It is very easy to contact you, and you communicated with me and my tenant promptly and get the problem resolved within 2 hours. Thank you.

Approximate cost of services:
$310.00
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Company Response

Thank you kindly for the 10-star rating! We appreciate your positive feedback regarding our easy communication and prompt service. We are always happy to assist you! Please feel free to reach out to us anytime. 😊

- Drain King Plumbers Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Plumbing repair

Plumbing review in Richmond Hill

Quick response. Fast and reliable service. Courtesy call when technician was on his way. Tracker online to see where the tech is prior to arrival. Professional, efficient and clean.

Approximate cost of services:
$500.00
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Company Response

Thank you kindly for your 10-star rating and positive review. We are pleased to hear that you were met with quick, reliable, professional, efficient, and clean service. Our notification call and live tracking link ensure customer safety and awareness at all times. We are happy to hear you were satisfied with our services. Please feel free to reach out to us anytime in the future! 😊
- Drain King Plumbers

Private User
Private User
Private User reviews Ajax, ON
10/10

Fixing drain stopper problem

Plumbing review in Markham

The response time from Drain King is quick even for this small job. Michael did a great job putting in new lift rod, as the old one was broken.

Approximate cost of services:
$250.00
Was this review helpful? Yes No
Company Response

We appreciate your positive feedback and 10-star rating! Thank you kindly for recognizing Michael's great work and our office's quick response time. Feel free to contact us anytime in the future 😊
- Drain King Plumbers

George
George
1 review Oshawa, ON
5/10

Water line plumbing

Plumbing review in Oshawa

I had them replace piping in my basement a few months ago. I had another plumber come over to replace my water meter (separate issue) and when they saw the plumbing that drain king did he wasn't very impressed. He ended up having to replace a part which he said wasn't put in properly. He said it probably wouldn't have been an issue for years but it was still not done properly.

When I told drain king about this, they gave me a lifelong membership which includes some benefits that I don't recall at the time being. Overall I'd give them a 6/10. The work was expensive and parts of it weren't done properly. I hesitate to recommend them but with the lifelong membership I have used them since without issue. When they did mess up they acknowledged the mistake and did their best to offer compensation in the form of the membership.

Approximate cost of services:
$700.00
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Company Response

Thank you George for your 5-star rating and honest review. We are sad that we could not provide you with a 10-star experience during your first appointment, but we are glad to hear that since then you have not had an issue with our company and services. We hope we can continue to show you our excellent services and hopefully provide that 10-star experience in the future. If you have any questions about the membership and its benefits, please feel free to reach out to us anytime and we'd be happy to go over it with you. We look forward to working with you in the future, please don't hesitate to call us 😊
- Drain King Plumbers

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain King Plumbers

At Drain King Plumbers, every customers needs are important. Our promise is to focus on your satisfaction and provide you with the solution that best fits your needs.

Drain King Plumbers -

Some of our Services include: Plumbing Repairs and Drain Service, Water Service Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains/Sewers, High Pressure Water Jetting/Power Flushing, Trenchless Technology, Water Purification, Backwater Valve and Sump Pump, Waterproofing & Storm Drainage
We service locations near you:
Toronto, North York, Scarborough, Etobicoke, Brampton, Mississauga, York Region, & Durham Region

Drain King Plumbers gets the job done right, the first time. Always on-time, we work quickly and efficiently to make the experience as painless as possible. You can always count of us 24/7! You never have to clean up after a Drain King Technician, we will leave the work area as clean, or cleaner!

Call the go-to plumbing experts at Drain King Now! 416-661-KING(5464)

Same Price, Any Time, Any Day: No suprises or unexpected bills. Our flat rate pricing means no additional charges on evenings, weekends, and holidays.

At Drain King Plumbers, we believe that providing quality service at reasonable flat-rate prices give Toronto homeowners the confidence they need to make the right choice.

Drain King Plumbers are experts at:
* Basement Flood Prevention
* Sewer Back-up/Flooded Basement
* Backwater Valve Installation
* Sump Pump and Sewage Pumps
Drain & Sewer Specialists:
* Drain Camera Inspection
* Drain Snaking
* Drain Cleaning
* Hydro-flushing/scrubbing/Jetting (high pressure water drain cleaning clears blockages and restores your pipe to near new condition)
* No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto or Greater Toronto Area? Call us at 416-661-KING(5464). Trust the plumbing and drain company people rely on. Call Drain King Plumbers! your satisfaction is always guaranteed!
PLUMBING & DRAIN SERVICES
* Emergency Services: In a home plumbing emergency, you can count on Drain King Plumbers. With one simple phone call, you can significantly reduce stress and property damage that a sudden plumbing or drain issue can cause.
* Trenchless Pipe Repair: Call us before you decide to tear up your basement or landscaping! Our Trenchless methods could save you tens of thousands of dollars! We use quick, easy, reliable and permanent trenchless repair methods.
* Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners. Not to worry, Drain King Plumbers is right around the corner!
* Water Heater Replace/Repair: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines.
* Water Softeners & Filters: With whole-house or under counter water softening/filtration equipment installed by Drain King, you know your water is safe.
* Sump Pump & Battery Backup Systems: A sump pump keeps your basement dry and mold free, but occasionally it can malfunction or become overwhelmed. Get a battery backup for peace of mind in the next heavy rainstorm.
* Clogged Toilet Repair: Does your toilet clog or overflow? Be sure to fix the clog before it becomes a serious problem that can cause water damage and mold.
* Clogged Shower Repair: Is your shower slow draining? Have no fear! Drain King is here!
* Clogged Drain Repair: Clogged drains rarely get better on their own. Dont wait until is becomes a bigger issue! Call Now! 416-661-KING(5464)
* Frozen Pipe/Drain Repair: Is water gushing out of your ceiling or wall? It could be a burst pipe! Call us right away - to make the problem go away!
Drain King Plumbers - where every customer gets the Royal Treatment!
416-661-KING(5464)
www.drainkingplumbers.ca
info@drainkingplumbers.ca

CATEGORIES
Plumbing, Drain Services, and Drainage Contractors
SERVICES
Plumbing & Drain Services, Repair & Installation, and Drainage Contractors
BRANDS
At Drain King Plumbers, we pride ourselves in providing top-notch customer service. Customer satisfaction is our main focus. Rest assured, at Drain King you will always receive the royal treatment!
SPECIALITIES
Providing a long lasting, affordable, and memorable plumbing repair experience!
WEBSITE
http://www.drainkingplumbers.ca
NUMBER OF EMPLOYEES
15
RETURN POLICY
At Drain King Plumbers, your satisfaction is always guaranteed!
PAYMENT METHOD
Credit, Debit, Cash, Cheque, E-Transfer, Apple Pay
LICENSES
Licensed Sump Pump Installer, Licensed Back-Water Valve Installer. All required licenses.
MEMBERSHIPS
Memberships Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too little for Drain King Plumbers! Big or Small, we do it all!
BONDED
Yes
PROJECT RATE
Free Estimates! We will dispatch a friendly and trained technician and provide a written estimate!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Drain King Plumbers will always provide a written guarantee stated on the invoice!
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