Drain King Plumbers

Drain Services
Toronto ON M3K 1C2
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Drain Services
Drain King Plumbers
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92%

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Reviews for Drain King Plumbers

Average customer rating:
9.3 10 (286 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
6/10

Installed drain for sink and faucet

Work was great! Price was way too high for the work. We were quoted after 500-600. We feel very ripped off. Supplies were all there except for the piping. Would give 10 stars if we had more $ left in our pockets!

Approximate cost of services:
$1,100.00
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Company Response

Hello, and thank you for providing feedback on your experience!

Rest assured your opinion is very important to us.

We aim to keep our prices as competitive as possible while providing top quality service. We provide free estimates during regular business hours because we are so confident that with our competitive pricing and top-notch service we are sure to win our customers over!

The price you paid for the services provided was definitely in line with industry standards. Quality service does not come cheap these days. We truly appreciate your business and hope you understand we always have your best interest in mind.

We encourage you to call our office and speak to a manager to discuss your concerns we would love to hear some additional feedback and see what we can do to make you 110% happy!

- Drain King Plumbers

Private User
Private User
Private User reviews Mississauga, ON
10/10

Faucet Installation

I would definitely recommend Drain King for future plumbing needs. Not only was my initial request responded to immediately, Jonathan was at our house 1-hour later. I received a text message that allowed me to track his ETA. This was the first time I received a text message that included a picture of the technician. This is a great safety measure for anyone who may feel uncomfortable allowing service people into their home. The original request to install 2 faucets turned into a bigger job as our main water shut-off valve failed. This resulted in having to call the city to come and shut our water on/off. Jonathan walked us through the process and returned the 2nd day to complete the job. He worked as quickly as possible to ensure that we were without water for as short a period of time as possible. Jonathan was very professional and respectful.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Hi,

Thank you so much for taking the time to leave us your positive feedback! We are thrilled to hear about the exceptional service you received from Drain King. Jonathan will surely be credited for his great work. Call us any time at 416-661-5464.

- Drain King Plumbers

Sean
Sean
3 reviews Mount Albert, ON
10/10

Plumbing

From the time of contact, very responsive. I did not think that I would have my request responded to let alone done before the end of the week. Plumbers came out to look at the job and provided me a quote and completed the work on the same day.

Awesome job!!!!!

Approximate cost of services:
$725.00
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Company Response

Hi Sean,

Thank you so much for taking the time to leave us this glowing review! We are happy to hear you had a positive experience with Drain King. Call us any time at 416-661-5464.

- Drain King Plumbers

GL
GL
1 review Burlington, ON
9/10

Toilet Upgrade and Shower Repair

Swapped-out 3 toilets and repaired a walk-in shower faucet. Jon provided me with a recommendation for a Brand & Model of toilet that would meet my desire for upgraded units. One toilet install was difficult because the rough-in dimension was too small. But he made it happen, without having to move the drain which would have been expensive. Jon and his colleague arrived as scheduled &, working like a well-oiled team, were done in 1 1/2 hrs. BTW, the faucet repair was free.

Approximate cost of services:
$2,400.00
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Company Response

Hi GL,

Thank you for taking the time to share your feedback! Jon will surely be credited for his work. Call us any time at 416-661-5464.

- Drain King Plumbers

Daniella
Daniella
1 review Toronto, ON
10/10

Bathroom sink stopper

My bathroom sink stopper corroded and was leaking at the pipe connection point under the sink—since it could not be repaired, a whole new stopper was needed (plus a new bit of pipe). Samad arrived on time to do the assessment, was polite and followed safety protocols (mask, etc). He clearly explained what he was going to do and the cost, and proceeded to do an excellent job installing a shiny new pop-up sink stopper. The part he supplied was high quality (much better than the old one) and was installed quickly and expertly. Samad did a great job and I am very satisfied. Thanks!

Approximate cost of services:
$360.00
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Company Response

Hi Daniella,

Thank you so much for leaving us your wonderful review! Samad will surely be credited for his great work on your job. Please feel free to call us back any time at 416-661-5464.

- Drain King Plumbers

Private User
Private User
Private User reviews Halton Hills, ON
8/10

Various repairs

Samad arrived promptly, and maintained safety precautions throughout the call. He assessed the problems, and explained our options clearly: what could be done at this time, and what would be a bigger job, requiring another, future call. He offered several price options on the replacement fixtures. The repairs he performed (complete replacement of two old and leaky faucets with newer, higher-quality models) are entirely satisfactory, and I will request he be assigned to our future job as well. Samad was friendly, accommodating, and highly professional, inspiring confidence in his work and his judgement.

Approximate cost of services:
$1,250.00
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Company Response

Hi,

Thank you for reviewing our services! We are glad that you received the best service possible from our company. Let us know if there is anything we could have improved upon to make an 8 star into a 10 star! We strive to be the best and Samad will surely be credited for his good work. Please feel free to call back any time, we are here for you!

- Drain King

Joan from Toronto
Joan from Toronto
7 reviews Toronto, ON
0/10

Do Not Call Drain King!

Called Drain King for a problem with my shower panel. I couldn't get the shower to turn off so I was desperate and had them come in. When I called I was told that if they came and gave me a quote and I didn't go ahead with the work the charge would be $90. This made me question how often they gave quotes that customers were not satisfied with, but I was desperate. The guy showed up and told me he had no idea how to fix a shower panel. Said it might be the cartridge, but had no idea where to find one, but if I found one he'd come back and replace it, but that I should probably just replace the whole panel and if I got a new one he'd come back and install it. I had clearly explained when I called that the problem was with a shower panel, so I am unclear why the company would send someone who started his assessment with "I don't know anything about shower panels" He gave me a quote to turn off the water at the shower. It needed to be done and I told him to go ahead. I had a couple other plumbing issues including a toilet fill valve that required replacing. The quote for replacing the fill valve was $304 for labour. At this point it was clear that along with not knowing what he was doing he was also going to to gouge me. I paid the $200 (the quote I was provided) to make the shower stop running and sent the guy on his way. I did some online youtube tutorials and figured out how to remove the old cartridge from my shower panel. I found the replacement on Amazon (under $30!) and replaced it. No new shower panel required! I did need a plumber for some other work and called in another company whose pricing was transparent and reasonable and they sent a knowledgeable plumber to complete the work. Do yourself a favour and DO NOT call Drain King. I will be following up this review with a glowing review for the other company.

Approximate cost of services:
$200.00
2 of 4 people found this review helpful.
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Company Response

Hi Joan,

Thank you for giving us the opportunity to provide you with service.

We do provide free estimates during regular business hours so that our customers have the freedom to make a decision without having to pay a fee. Your request was outside of regular business hours and that's why you paid a fee for us to come out to provide an estimate.

If our estimates were over priced we would not be in business long providing them for free to our customers. Rest assured we had your best interest in mind.

Your technician would have advised you that because there was no way to tell what shower panel you had - that the time and materials to find and source the parts with no actual guarantee it would solve the problem would not be ideal. He recommended replacing the panel because the time and money put into sourcing and installing the part with no guarantee can often end up being more expensive than replacing the panel altogether. Your technician wanted to provide you with a guaranteed solution as to not waste your time and money on some thing that was not a guaranteed fix.

We feel your comments and review are a little bit harsh considering we did have your best interest in mind. At the end of the day we are happy your problem was solved.

We hope you understand and we look forward to working with you again in the future.

Ricardo
Ricardo
2 reviews Brampton, ON
10/10

Great service, on time, polite

Our toilet would not stop running and the plastic valve was broken. They were very polite, on time. Installed a new toilet we had purchased and replaced the valve. Even fixed a problem the builder had left.

Approximate cost of services:
$500.00
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Company Response

Hi Ricardo,

Thank you for taking the time to review our company. We are so happy to hear that you had such a positive experience and that you received top quality service from us here at Drain King! Please refer us to anyone you know who can benefit from our services. We are here for you any time!

- Drain King

Trev
Trev
2 reviews Toronto, ON
10/10

Outside faucet replacement

Just had a great experience with Samad from Drain King Plumbers. Replaced our leaking outdoor faucet super fast. Was very professional, polite and respectful when coming in the house. ( mask worn, boot covers ). Explained everything in detail before proceeding and made recommendations based on our needs. We will be using them again if needed and for sure recommending to friends and family.

Approximate cost of services:
$320.00
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Company Response

Hi Trev,

Thank you for reviewing our services! We are happy to hear that you had a great experience with Samad and Drain King as a whole. We do our best to provide top quality service to our customers. Please feel free to call back any time, we are here for you!

- Drain King

Private User
Private User
Private User reviews Vaughan, ON
10/10

Toilet installation (2 toilets)

The work was done to my satisfaction at the time and cost we agreed on. It wasn't a straightforward installation and Tyler had to do a couple of small repairs before. He explained exactly what he was doing and I'm very happy with the work he did.

Approximate cost of services:
$700.00
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Company Response

Hi,

Thank you for your review! We are glad to hear the work was done to your satisfaction. Tyler will be credited for a job well done! Please feel free to call back any time, we are here for you.

- Drain King

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain King Plumbers

At Drain King Plumbers, every customers needs are important. Our promise is to focus on your satisfaction and provide you with the solution that best fits your needs.

Drain King Plumbers -

Some of our Services include: Plumbing Repairs and Drain Service, Water Service Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains/Sewers, High Pressure Water Jetting/Power Flushing, Trenchless Technology, Water Purification, Backwater Valve and Sump Pump, Waterproofing & Storm Drainage
We service locations near you:
Toronto, North York, Scarborough, Etobicoke, Brampton, Mississauga, York Region, & Durham Region

Drain King Plumbers gets the job done right, the first time. Always on-time, we work quickly and efficiently to make the experience as painless as possible. You can always count of us 24/7! You never have to clean up after a Drain King Technician, we will leave the work area as clean, or cleaner!

Call the go-to plumbing experts at Drain King Now! 416-661-KING(5464)

Same Price, Any Time, Any Day: No suprises or unexpected bills. Our flat rate pricing means no additional charges on evenings, weekends, and holidays.

At Drain King Plumbers, we believe that providing quality service at reasonable flat-rate prices give Toronto homeowners the confidence they need to make the right choice.

Drain King Plumbers are experts at:
* Basement Flood Prevention
* Sewer Back-up/Flooded Basement
* Backwater Valve Installation
* Sump Pump and Sewage Pumps
Drain & Sewer Specialists:
* Drain Camera Inspection
* Drain Snaking
* Drain Cleaning
* Hydro-flushing/scrubbing/Jetting (high pressure water drain cleaning clears blockages and restores your pipe to near new condition)
* No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto or Greater Toronto Area? Call us at 416-661-KING(5464). Trust the plumbing and drain company people rely on. Call Drain King Plumbers! your satisfaction is always guaranteed!
PLUMBING & DRAIN SERVICES
* Emergency Services: In a home plumbing emergency, you can count on Drain King Plumbers. With one simple phone call, you can significantly reduce stress and property damage that a sudden plumbing or drain issue can cause.
* Trenchless Pipe Repair: Call us before you decide to tear up your basement or landscaping! Our Trenchless methods could save you tens of thousands of dollars! We use quick, easy, reliable and permanent trenchless repair methods.
* Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners. Not to worry, Drain King Plumbers is right around the corner!
* Water Heater Replace/Repair: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines.
* Water Softeners & Filters: With whole-house or under counter water softening/filtration equipment installed by Drain King, you know your water is safe.
* Sump Pump & Battery Backup Systems: A sump pump keeps your basement dry and mold free, but occasionally it can malfunction or become overwhelmed. Get a battery backup for peace of mind in the next heavy rainstorm.
* Clogged Toilet Repair: Does your toilet clog or overflow? Be sure to fix the clog before it becomes a serious problem that can cause water damage and mold.
* Clogged Shower Repair: Is your shower slow draining? Have no fear! Drain King is here!
* Clogged Drain Repair: Clogged drains rarely get better on their own. Dont wait until is becomes a bigger issue! Call Now! 416-661-KING(5464)
* Frozen Pipe/Drain Repair: Is water gushing out of your ceiling or wall? It could be a burst pipe! Call us right away - to make the problem go away!
Drain King Plumbers - where every customer gets the Royal Treatment!
416-661-KING(5464)
www.drainkingplumbers.ca
info@drainkingplumbers.ca

CATEGORIES
Plumbing, Drain Services, and Drainage Contractors
SERVICES
Plumbing & Drain Services, Repair & Installation, and Drainage Contractors
BRANDS
At Drain King Plumbers, we pride ourselves in providing top-notch customer service. Customer satisfaction is our main focus. Rest assured, at Drain King you will always receive the royal treatment!
SPECIALITIES
Providing a long lasting, affordable, and memorable plumbing repair experience!
WEBSITE
http://www.drainkingplumbers.ca
NUMBER OF EMPLOYEES
15
RETURN POLICY
At Drain King Plumbers, your satisfaction is always guaranteed!
PAYMENT METHOD
Credit, Debit, Cash, Cheque, E-Transfer, Apple Pay
LICENSES
Licensed Sump Pump Installer, Licensed Back-Water Valve Installer. All required licenses.
MEMBERSHIPS
Memberships Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too little for Drain King Plumbers! Big or Small, we do it all!
BONDED
Yes
PROJECT RATE
Free Estimates! We will dispatch a friendly and trained technician and provide a written estimate!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Drain King Plumbers will always provide a written guarantee stated on the invoice!
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